Ryedale District Council


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Safeguarding children and vulnerable adults at risk


Our Ryecare 24:7 call-centre service is continuing to operate, and we are undertaking welfare calls to Ryecare customers and others in the community.

The Council is playing a key role in a multi-agency effort to provide “shielding” services for the most vulnerable people in our society - especially those who have been recently discharged from NHS care and who need extra support. Some aspects of this important new service are still under development but this will be a growing part of our work in the coming months and we will be diverting resources into this area as necessary.


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North Yorkshire County Council deals with any concerns for the welfare of children and vulnerable adults in the Ryedale area, however, we all have a role to play in protecting children and young people. Anything you notice can help a child at risk.

Together, we can tackle child abuse. If you think it, report it at GOV.UK

North Yorkshire County Council is the lead authority for the welfare of all children and vulnerable adults.

If you or the person you are concerned about is in danger you should ring the Police on 101 but if immediate action is required, you should ring the emergency services on 999. If you or the person you are concerned about is not in immediate danger, you should ring our North Yorkshire County Council customer services centre on 01609 780780 (24 hour).


We take safeguarding very seriously.

  • The Council has a duty to safeguard vulnerable adults and children. Council staff receive specific safeguarding training and work according to the Safeguarding Children and Vulnerable Adults Policy and Procedures
  • The Ryedale Safeguarding Panel meets quarterly to review this policy, arrange training, monitor referrals and ensure compliance with the Policy. Panel meetings are chaired by the Deputy Chief Executive and members of the panel include the Designated Safeguarding Officer, Safer Ryedale, district councillors and representatives from various council departments
  • The Council is a reporting agency and has a duty to report any safeguarding concerns to North Yorkshire County Council who review the facts and respond as appropriate
  • The council works in partnership with other agencies to safeguard children through the North Yorkshire Safeguarding Children Board and vulnerable adults through the North Yorkshire Safeguarding Adults Board

The Council's Adults, Children and Young People Safeguarding Policy is available in our Web Library.


The Herbert Protocol is a national scheme adopted by North Yorkshire Police and other police services across the county. It encourages carers, families, friends or neighbours, to hold information about the person with Dementia that can help the police find them if they do go missing.

The basis of the scheme is for vital information about the person such as medication, description, photograph, significant places in the person’s life and their daily routine, to be recorded on a form.

The form should then be stored safely – either in electronic format on a computer or a printed version. It may need to be located quickly, at any time of day or night, by the person who needs the information to begin the initial searches.

For more information, please visit North Yorkshire Police - the Herbert Protocol.


Joint Self Neglect practice guidance has been developed with City of York Safeguarding Adults Boards and North Yorkshire Safeguarding Adults Board in consultation with partner agencies. This guidance will assist professionals from all agencies who are concerned about individuals in the community.

Guidance and assciated documents are available on www.safeguardingadults.co.uk in the resources section.


Please be aware of people offering or selling items to test for/cure coronavirus. These are not currently available to purchase. For more information you can visit this page to find out what's genuine and what to do when you need some help, or advice.

Are you a volunteer who has seen something that concerns you? As part of Safeguarding Week, there's a One Minute Guide that's been produced to help you know what to do if you have any concerns.

We've found out that TEWV are offering free online mindfulness taster sessions and a course for those who may be feeling overwhelmed or stressed. For more information visit https://buff.ly/2GnTfTJ

Looking after your mental health and wellbeing is really important. Every Mind Matters have created 12 simple, practical top tips for improving your mental wellbeing whilst staying at home. You can view them online and share with friends.


Counter Terrorism Policing 

Counter Terrorism Policing has a new website to encourage friends and family to act early, share concerns and seek help if they are worried that someone they care about is being radicalised. It includes signs to look out for and who to turn to if you have concerns.

Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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