Report a faulty street light

North Yorkshire County Council is responsible for maintaining the majority of street lights in North Yorkshire.

Problems with motorways and trunk roads such as the A1, A1(M), M62, A66, A66(M), A64, A168 (Dishforth to Thirsk) and A19 (north of Thirsk) must be reported to Highways England.

In an emergency

If it’s an emergency and poses a safety risk, telephone North Yorkshire County Council on 01609 780780. If there is danger to life, call 999.

Timescale for repairing street light problems

North Yorkshire County Council will: 

• Aim to repair standard problems within seven days.
• Make safe structural or electrically unsafe street lights within three hours of notification.

If the problem is with the electrical supply to the street light, the electricity supplier (usually Northern Powergrid or Electricity North West) is responsible. 

In the home or office, the electricity company is bound by a charter to ensure continuity of supply. However, they are under no such obligation to local authorities for street lighting. In general they will aim to resolve the problem within 50 days.