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Duty to refer

If you work for a public authority and suspect someone is homeless, or at risk of homelessness, you can refer them to us. Find out more.

I work for an agency.  How can I refer someone to you?

  1. Sign up to ALERT 
  2. Enter details of the agency
  3. Provide details of the household being referred
  4. Complete a consent to share declaration
  5. Submit

Once you submit all the relevant details, we will send confirmation with a unique referral code. A copy of the referral can also be sent to the person at risk of homelessness (or already homeless) for their reference. 

Once a referral has been made, a user account is automatically created for the referee. This makes it simple and easier to make future referrals and helps the user to track their referral online and receive update notifications. This service is completely free of charge.

I can’t use the Alert system

If you are unable to use the Alert system, please complete our secure Duty to Refer – referral form below. You can read the Alert privacy statement here to see how they handle your data.

If you have any queries, please email Duty to Refer.

Duty to refer referral form

  • Having discussed the accommodation status of the service user, I can confirm that they provided me with oral consent to refer their case to Ryedale District Council. I explained to the Service User that the Council may use this information to contact them and to help assess their needs for assistance with housing and that this is not a homelessness application.

  • About the referring professional (to be completed by the professional)

  • Contact details for and information about the service user being referred
  • (identify any assistance the service user will need for an assessment to be completed)
  • Please provide any additional information you are aware of which may help Housing Options officers support the individual.
  • Additional needs/risks might include previous history of sleeping rough, lack of support from family/friends, history of substance misuse, risk of domestic or other abuse

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Published on: July 8, 2021