Ryedale District Council


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Council tax - fraud awareness


The Council on occasion receives reports from residents to say they have been contacted either over the phone, by e-mail or letter, with offers to reduce their Council Tax Band, or refund an overpayment. The resident is usually asked to make an upfront payment or supply their bank or card details.

The Council in the course of administering your Council Tax account may contact you, but we encourage all residents to be vigilant and make sure that any contact is genuine.

If for any reason you believe your Council Tax account is in credit and you are due a refund, please contact us direct to establish this. If you still have payments to make on your Council Tax, your bill or other correspondence from us will show this. However, you can contact us direct for up-to-date details.

Our advise is not to supply any payment details where a resident is contacted by an alleged council officer or third party asking for a payment for the purpose of reducing their Council Tax.


Council Tax Fraud is attempting to obtain or to knowingly obtain discounts and reductions to which you are not entitled under law. Fraud is a crime and Ryedale District Council is committed to:

  • Prevent Fraud
  • Detect Fraud and
  • Investigate Fraud

Local Authorities have the power to impose sanctions or prosecute where fraud is found.

You can report suspected fraud in confidence using our hotline number 0800 174553



Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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