Ryedale District Council


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Ryedale is currently in Tier 1 (Medium) and as such there are currently no cash grants available for businesses impacted by COVID-19.

In the event Ryedale is moved into Tier Two (High) or Tier Three (Very High) information will be available here as soon as we receive guidance and instruction from central Government.

 In the meantime we recommend:

1. Keeping an eye on this webpage as all information will appear here

2. Signing up to the Business Newsletter and that way you can see further news as well as wider business support activities

3. Looking through our Grants, Funding & Finance options bulletin for other support programmes your business could take advantage of


Increased financial support for businesses and workers

The Government announced (22 October 2020) that it will significantly increase its winter support schemes to ensure livelihoods and jobs across the UK continue to be protected.

Details on this can be found by clicking the tab below.

  • Open businesses which are experiencing considerable difficulty will be given extra help to keep staff on as government significantly increases contribution to wage costs under the Job Support Scheme and business contributions drop to 5%
  • Business grants are expanded to cover businesses in particularly affected sectors in high-alert level areas to help them stay afloat and protect jobs
  • Grants for the self-employed double to 40% of previous earnings

More information on each of the above can be found at https://www.gov.uk/government/news/plan-for-jobs-chancellor-increases-financial-support-for-businesses-and-workers 


Opening and working safely during COVID-19

We have produced a number of guides and support packages to enable the safe opening and operation of businesses across the district. This includes help and guidance for pubs.

The Government’s online tool to help businesses to undertake risk assessments and make adjustments to the premises and work practices has been updated to reflect the reopening of some businesses and the relaxation of some rules. Similarly, the online tool for finding out what support is available for your businesses has also been updated to reflect recent changes.

This booklet has been issued by the Government to help those businesses who come into close contact with customers. 

NHS QR posters and NHS app

The Government announced that certain venues, including venues run by local authorities will now be legally required to display NHS QR posters in their venues by the 24 September. This includes all venues from the following sectors:

• hospitality;

• leisure and tourism;

• close contact services;

• local authority venues.

To support you, there is a bank of resources: https://www.covid19.nhs.uk/information-and-resources.html  

NHS QR posters

To make it easier to log who visits a venue, an official NHS QR code poster must be created and displayed by the designated businesses from Thursday 24 September. This is a legal requirement. 

Visitors can check-in at different premises displaying the QR code posters, by downloading and then using the NHS COVID app, which is being rolled out nationally from Thursday too. 

If individuals choose to check-in using the QR code poster they do not need to log in via any other route. If they don’t want to use the app, then their visit will need to be recorded in the normal COVID-safe way - by keeping a record of their name and contact details.

NHS COVID-19 app 

The NHS COVID-19 app is part of NHS Test and Trace. It alerts people who may be at risk of coronavirus so they can have the information they need to protect themselves, their communities and the people they love.

The app’s features include contact tracing, risk alerts by postcode, a symptom checker and test booking.

It is a key part of Government measures to prevent the spread of coronavirus. The more people that do the right thing, by using the app and self-isolating when alerted - the more we keep each other safe and stop infection rates rising.

By downloading and using the app, you’ll be helping protect those around you – friends, family, colleagues and local communities. You’ll also be helping test the app, helping us all get back to the things we love.

To download the app, visit your phone’s app store and download the NHS COVID-19 app.


It’s important that businesses, citizens and visitors feel safe as more and more businesses are allowed to reopen, so we have created an ‘operating your premises safely’ guide for retail businesses opening after COVID closure.

The guide, prepared by our environmental health team details the necessary steps to keep employees, and members of the public, as safe as possible. The aim is to help retail business owners understand their responsibilities, and plan for safe reopening and operation at this difficult time.

It offers a practical framework of what businesses need to consider before opening and top tips for operating as a COVID-19 safe business. It includes signposts to official government guidance and practical measures that businesses should adopt for inside and outside their premises.

Government guidance is available for restaurants, pubs, bars, cafes and takeaways. Visit GOV.UK for more information. The Government has also updated the COVID-19 Secure workplace guidance for pubs and restaurants to reflect a tougher expectation of enforcement by the industry in a number of key areas – in particular ensuring that track and trace systems are maintained to ensure that information is gathered on customers to facilitate local control of infection.

Guidance is also available on the Health and Safety at Work page.


Pubs, restaurants and cafes 

Public Health England have published some resources for businesses to use to assist them with Track and Trace.

The resources are here: https://coronavirusresources.phe.gov.uk/Enjoy-Summer-Safely/resources/customer-logging-businesses/

Pubs, restaurants and other members of the hospitality sector will be expected to support the system by keeping a temporary record of their customers and visitors for 21 days. This will enable any requests for people's data to be responded to quickly and efficiently, to assist in the containment of any clusters or outbreaks. 

How to be helpful and compliant:

This expectation prompts questions around General Data Protection Regulations (GDPR); so this information is intended as a helping-hand in ensuring you are able to assist the NHS, whilst remaining GDPR compliant.

By processing people's data (meaning, in this case, collecting information about living individuals), your organisation becomes a 'controller'. It is therefore important that you familiarise yourself with the regulations associated with data processing from the point of view of a controller.

The Information Commissioners Office is the supervising authority for GDPR and their website has a number of extremely useful links and toolkits that will enable you to understand whether or not your data processing systems are compliant with the regulations.

We would recommend casting an eye on the basics via this link here: https://ico.org.uk/for-organisations/guide-to-data-protection/ whilst also having a go at the Data protection self-assessment toolkit here: https://ico.org.uk/for-organisations/data-protection-self-assessment/

Some hints and tips re data processing when your establishment opens:

Collect only the minimum amount of information. There is no need to over-complicate things or make life harder by taking any more details than your customers' names and either a phone number or an email address. Some pubs may wish to use an app designed to help process data.

Keep customers informed. Explain precisely why you are taking their details and what you will do with their information. It is required by data protection law to be transparent. A good way to inform customers would be a via a privacy notice on your website.

Keep the information secure. Ensure that people's personal data cannot be viewed by others (for instance, you may choose not to have an 'comments book' style system for data processing.

Keep the data for as short a period as possible. The government has asked that pubs keep data for 21 days, so keep it for 21 days before...

Deleting the data securely. Throwing paper into a bin is not a secure way to delete data. If you have paper records, a shredder is a more appropriate way of disposing of data.

Limit the use of the data. You would be in breach of data protection laws if you tell a customer that you are only using the data to assist with the NHS Test and Trace system, but then used it for marketing purposes.

Keep the process simple. Try to make your own system as painless as possible, and ensure that all of your staff have a good understanding of the process and regulations. This will assist in the processing of data, and also in the reassuring of customers who may be querying the process.

Prepare yourself for subject access requests. If an individual wants to understand how and why you are using their data, or to check if you are doing it lawfully, they are entitled to have copies of their personal data which you have collected. 

Wishing you the very best of luck

We understand that pubs in our district will be anxious to open their doors again and would like to assist in alleviating any additional anxieties or uncertainties around aspects like GDPR. There is a lot of very useful guidance available for browsing and download; in addition to the ICO links referred to above, the government's official guidance on reopening can be viewed here: https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/restaurants-offering-takeaway-or-delivery

Back to business pack

A 'back to business pack' is available to small businesses. There's a range of posters to choose from, to let customers know how your business will operate under the new restrictions. For more information and eligibility, click here


Business Grants

The latest grant schemes available to support businesses at this current time can be found by clicking on the tab below. 

Unfortunately, there are currently no cash grants available to support businesses impacted by COVID-19. Naturally, should this position change we will announce this.

In the meantime we recommend:

  1. Keeping an eye on this webpage as all information will appear here
  2. Signing up to the Business Newsletter and that way you can see further news as well as wider business support activities
  3. Looking through our Grants, Funding & Finance options bulletin for other support programmes your business could take advantage of


Discretionary Business Grant Scheme

This scheme is now closed.

Ryedale District Council has allocated £1,123,500 to 163 businesses.


Small Business Grant Fund and the Retail, Hospitality & Leisure Grant Fund

These schemes are now closed.

Ryedale District Council has allocated £22,760,000 to 1929 businesses.


Government support schemes

Click the boxes below for information on the Government support schemes

We understand businesses are struggling to process the amount of information that is being provided by government and local partners, which could result in businesses missing out on crucial support available.

The York & North Yorkshire Growth Hub has provided a series of simple visual guides to help businesses navigate their way through a number of schemes.

The York and North Yorkshire Growth Hub website has been updated, offering free business advice and support, including advice on the COVID-19 crisis.


Support links for charities and those in the voluntary sector

The Government site for Charities

The Small Charities Coalition – lots of useful Covid-19 related links to other sites including funders   

The Government site for Community Interest Companies

The National Council for Voluntary Organisations which provides lots of advice and regular blog updates


Free training resources for employers and employees

The York & North Yorkshire Growth Hub has created a Learning Toolkit to help businesses and employees in the region access online learning resources during these difficult times.

Through Skills Support for the Workforce businesses can develop and implement bespoke training programmes, which will help to meet their growth ambitions by satisfying their workforce’s immediate and long term skills needs.

Delivered, at no cost to you, by professional training on a range of business topics, and based around bespoke training plans designed to help your business and people develop and grow.


If you need help with business support click below

If you have any questions please contact the Business team and we will endeavour to reply as soon as possible. 

We appreciate this is a difficult time for all businesses, but rest assured, we are working continuously to ensure we support as many businesses as we can in a relevant and timely way.

Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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