Ryedale District Council


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Website accessibility

We are committed to making the Ryedale District Council website as accessible as possible to provide the best service to all in our district and beyond.

The Council's website is designed to be compatible with the latest versions of all popular browsers and you should ensure that your computer has the up to date versions installed at all times. Older versions of operating systems such as Windows XP (now unsupported by Microsoft), Vista and 7 do not permit up to date versions of Internet Explorer, so you should look to use alternatives (such as, for example, Chrome or Firefox) which you can keep up to date in these operating systems.

Our website is compatible with popular screen reading software and can be navigated using only a keyboard. The BBC My Web website provides useful hints/tips/guides to assist you if you have difficulty using the internet or have any accessibility issues.

Mobile devices

When visiting our website on a mobile device (smart phone or tablet), the website automatically adjusts to suit the screen size and orientation. Certain third party additions to the website will not always resize in the same way.

Technical standards we aim to meet

We aim to ensure the website complies with priority 1 and 2 guidelines of the W3 web content accessibility guidelines 1.0, level AA. We aim that our webpages also validate to XHTML 1.0 transitional and use valid cascading style sheets.

Certain systems and other applications that are embedded or linked to or from our website use technology that is not always compliant with accessibility standards. Often this is because the system is performing a specific job that is very difficult to achieve in an accessible way. We will endeavour to bring all sites to an accessible standard as soon as possible.

'How to' guides for accessibility

Please bear in mind that some parts of the website, supplied by third parties, remain outside of our direct control.

There are many ways you can make this website more accessible. These include:  

  • you can change the font size. You can usually do this in a Tools, Options or View menu depending on your browser.
  • you can alter the colour contrast
  • if you are blind or are visually impaired you can use screen reading software to find information or use the screen reader function.
  • if you have difficulties using a mouse you can navigate the site using the keyboard using the tab key to jump from link to link (or shift + tab to go backwards).
  • all images have alternative text equivalents so if you cannot see the images you can still use the site
  • our site navigation and structure are consistent to make it easy for you to find your way around it
  • we use Plain English but you can translate this site easily

Below is additional information and help with changing the font type and size in each of the major browsers; click on the below link for the browser you're using. Keep in mind that some web pages are designed to work with specific fonts or font types, and that changing the default browser font may cause the web page not to function or display properly.

  • If you have a mouse with a wheel and are using any of the below browsers, you can increase and decrease the size of your fonts in your browser by holding down the Ctrl key, and while continuing to hold down the key, move the mouse wheel up or down. Alternatively you can press and hold the Ctrl key (or Command for a mac user) and press either the + (plus) or - (minus) keys on the top of the keyboard to increase and decrease the font.
  • Bonus Tip: All browsers also support pressing the Ctrl key and 0 (zero) at the same time to reset the font back to the default font.


Colour contrast controls are not as readily available as screen magnification and text size controls. The location of colour contrast controls varies by web browser, and as new versions of browsers are released, colour contrast controls may continue to evolve.


  • Internet Explorer: colour controls are available under Tools/Internet Options, at the bottom of the General tab, until "Use windows colours". (You must change settings to ignore preset colours once you set up your colour preferences.)
  • Firefox: colour controls are available under Tools/Options/Content. (You must disable system colours and disallow pages from setting their own colours once you set up your colour preferences.)
  • Opera: colour controls are available under Settings/Preferences. (It is more complicated than in IE and Firefox to ensure that your colour settings overwrite those of web pages.)
  • Chrome: There are a number of steps you can take to configure Chrome to run with custom contrast and colours:
    1. Install a Chrome Extension (enter 'chrome extensions' into a Google search for the latest version) which allows you to specify your own custom colour combinations, for instance the Change Colours extension.
    - Quick page action to apply/remove styling overrides on a per page, per domain or global basis (overriding Web page colours)
    - Optional background, text, links and visited links colour configuration
    - Option for showing/hiding images
    - Option for showing/hiding Flash objects
    2. Use a Chrome Theme for some control of the colour scheme of the Chrome user interface.


Windows Vista and Windows 7

Open the 'Ease of Access Center' window by pressing the Windows key + U, or by clicking the 'Start' button, followed by 'Control Panel', then 'Ease of Access', then 'Ease of Access Center'.

Under the 'Quick access to common tools' header, click 'Start Narrator', or press Alt + N. This will start Narrator.

Windows 8.1

There are different ways to start Narrator in Windows 8.1. These are the four ways many people prefer:

  • On a keyboard, press the Windows logo key + Enter.
  • On a tablet, press the Windows logo key and Volume Up button together.
  • On the sign-in screen, tap or click the Ease of Access button in the bottom-left corner and choose Narrator.
  • Swipe in from the right edge of the screen, tap Settings, then tap Change PC settings.
    (If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, click Settings, then click Change PC settings.) Tap or click Ease of Access, tap or click Narrator, then move the slider under Narrator to turn it on.

To exit Narrator there are the two shortcuts many people prefer:

  • On a keyboard, press the Windows logo key Windows logo key + Enter.
  • On a tablet, press the Windows logo key and Volume Up button together.

Windows 10

To start or close Narrator in Windows 10, press the Windows logo key + Enter.


Step 1: Open the 'Accessibility' window

Make sure you are in 'Finder'. If necessary, press Apple + Tab to cycle through the open applications until you return to 'Finder'.

Click on the 'Apple' icon on the menu bar or press Ctrl + F2.

Click on 'System Preferences', or press the down arrow key to highlight it and then press Enter.

In the 'System Preferences' window, click on the 'Accessibility' icon, or press Tab repeatedly (you might need to press Ctrl + F7 first) to cycle through the icons until the 'Accessibility' icon is highlighted and then press the Spacebar.

Step 2: Turn on VoiceOver

In the 'Universal Access' window, make sure the 'Seeing' tab is selected. If it is not, click on it, or press Ctrl + F7 to highlight one of the tabs and then press the left or right arrow key to select it.

Under the 'VoiceOver' header, click the 'On' radio button, or press Tab until the 'Off' radio button is highlighted and then press the left arrow key to select 'On'. You can also turn VoiceOver on or off at any time by pressing Apple + F5.

Step 3: Customise the settings for VoiceOver

To change the VoiceOver settings, click on the 'Open VoiceOver Utility' button, or press Tab until it is highlighted and then press the Spacebar.

In the 'VoiceOver Utility' window, you can customise the settings in nine categories, which appear in the left-hand pane.

To select a category, click on it, use the up and down arrow keys, or press Apple and the number it is in the list. For example, for 'General' press Apple + 1 and for 'Braille' press Apple + 9.

Click on the window's red close button or press Apple + W to finish.


Google translate is a free tool that can be used to translate this website into many different languages.

Bing translate offers similar free services.

If you use Google Chrome to browse, you can add an extension that will translate websites for you.

Other browsers offer similar functionality.

There are also translation apps (programs) available for Windows and Mac, and for iOS and Android devices such as tablets and smartphones.



Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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