Ryedale District Council

Tenant support

Information on the support available for Housing Association, private rental and disabled tenants.

Support For Housing Association Tenants

If you are a tenant of one of the Housing Associations in Ryedale and you are struggling to pay the rent or to manage your tenancy for another reason, please contact your own Housing Association and talk to an officer there, as they may be able to get help for you. Your neighbourhood housing officer may be able to meet up with you to discuss the problems you are having and suggest a solution.

If your tenancy is at risk and you are threatened with homelessness, please email the Housing Options Team at Ryedale House in Malton or telephone customer services on 01653 600666 for an appointment, as they may be able to offer advice or assistance or refer you to another agency for help.

Appointments are usually available every weekday and under certain circumstances officers can make appointments elsewhere in the district or visit you at home.

Support for Tenants in Privately Rented Accommodation

If you are a tenant in a private rental and you are struggling to pay the rent or to keep your tenancy in some other way, please email the Housing Options Team at Ryedale House in Malton or telephone customer services on 01653 600666 for an appointment, as they may be able to offer advice or assistance or refer you to another agency for help.

Appointments are usually available every weekday and under certain circumstances officers can make appointments elsewhere in the district or visit you at home.

Support for People with a Disability

If you or a friend or relative are struggling in your home due to an illness or disability, you should contact Social Care at North Yorkshire County Council for advice. Visit North Yorkshire County Council's website or telephone 01609 534537.

Where can I get support if I am threatened with homelessness and live in Ryedale?

Horton Housing provide a homelessness prevention service in Ryedale and Scarborough. You can contact them by telephone on 01653 694703 on 01723 366566. They can work with clients to help them to claim benefits or maximise their income in some other way through budgeting and accessing charity payments. They operate a drop in service for advice and short term assistance or you can go through their referral process to see if you are eligible for longer term help to prevent your homelessness.

 

 

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Ryedale District Council
Ryedale House, Old Malton Road
Malton, North Yorkshire
YO17 7HH

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