Ryedale District Council


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Universal credit

Universal Credit is a government benefit from the Department for Work and Pensions (DWP) to help people of working age with living expenses and housing costs. Universal credit is normally payable monthly to one person in the household which includes partners and any dependent children they are responsible for to help with these costs.
If you and your partner are of pension age, you are working age and living in Supported Accommodation, you are working age and living in Temporary Accommodation under the Homeless Person Act or you are entitled to Severe Disability Premium, you should claim Housing Benefit.
Housing Benefit form
If you do not fall into one of the categories above you should check your eligibility for Universal Credit, which is available for people in and out of work. Support for rental costs will be paid through Universal Credit.

If you are making a new Universal Credit claim you can claim Council Tax Support at the same time, to do this you must indicate that you pay Council Tax on your Universal Credit application. The council will automatically receive your Council Tax Support Claim. Once your UC has been processed, your Council Tax Reduction claim will be processed simultaneously. If you require help with your Council Tax, please email benefits and provide your name and National Insurance number. This will help Ryedale Council monitor your Universal Credit claim.

If your Universal Credit claim is refused you will need to apply for Council Tax Support please see the Council Tax support page.

If you are not sure about applying for Universal Credit and wish to learn more about it, please see the following guidance employment and benefits support

You can apply for Universal Credit online via the Governments Universal Credit Website 

When applying for Universal Credit you cannot save your application and come back to it, you must allow time to complete your full application. In addition if you are inactive for more than 20 minutes when applying for UC your session will be timed out and you will have to start your application again.

When applying for Universal Credit you will need the following.

  • your postcode
  • your National Insurance number
  • details of the bank, building society or credit union account you want Universal Credit paid into
  • your rent agreement (if you have one)
  • details of your savings or other capital
  • details of any income that’s not from work, eg from an insurance plan
  • details of any other benefits you’re getting.

You might also need these details for people who live in your home, eg your partner.

It should take 20 to 40 minutes to complete your claim. Do not delay making your claim for Universal Credit as claims are not normally backdated.

If you’re successful, you’ll usually get your first payment 5 weeks after you made your claim.

The main differences between Universal Credit and the current welfare system are:

  • Universal Credit replaces 6 former benefits which are; Housing benefit, Income Support, Child Tax Credits, Working Tax credits, Income-based Jobseekers Allowance and Income-related Employment and Support Allowance
  • Universal Credit is available to people who are in work and on a low income, as well as to those who are out of work
  • most people will apply online and manage their claim through an online account
  • Universal Credit is responsive, as people on low incomes move in and out of work, they’ll get ongoing support – giving people more incentive to work for any period of time that is available
  • most claimants on low incomes will still be paid Universal Credit when they first start a new job or increase their part-time hours
  • claimants will receive just one monthly payment in arrears, paid into a bank account in the same way as a monthly salary
  • support with housing costs will go direct to the claimant as part of their monthly payment
  • some employers will report changes in their employee earnings directly to HMRC (Her Majesty’s Revenues & Customs, using Real Time Information software (RTI) meaning that for some claimants Universal Credit could be recalculated automatically when earnings go up or down


If waiting for your first Universal Credit Payment places you in financial hardship you can apply for an interest free advanced payment of Universal Credit, which is classed as a loan until your first payment of Universal Credit is paid. This payment will then be recovered over 12 months through deductions to your future Universal credit payments.

Anyone claiming Universal Credit receives just one monthly payment in arrears, paid into a bank account in the same way as a monthly salary. Support with housing costs go direct to the claimant as part of their monthly payment.


From the most recent guidance provide by the Government it is advised that those affected financially by Covid-19 should apply for Universal Credit, they will assist you with your living and housing costs.
This guidance applies to furloughed workers, self-employed, zero hours contract workers and people who are self-isolating.
For more information go to the benefits update Covid-19 page


The Department for Work and Pensions publishes Universal Credit and rented housing: guide for landlords. It provides private and social sector landlords with information about Universal Credit to help them understand what they can do to help their tenants.



Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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