Ryedale District Council


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Council tax support

You may be eligible to claim Council Tax Support if you are on low income or in receipt of certain Department of Work and Pensions (DWP) benefits.

Ryedale District Council - Council Tax Reduction Scheme (PDF, 117pages, 1.12Mb)


Who can claim Council Tax Support?

You may apply whether you rent or own your home, or live rent-free. You could qualify if you are out of work, or in work and earning a wage. If you have savings, capital or investments with a value of more than £16,000, you will not qualify for support (unless you are getting Guaranteed Pension Credit).

Use our benefits calculator to find out if you may qualify.

How to make a claim for Council Tax Support?

To make a claim for Council Tax Support you will need to complete a Council Tax Support online application form.

You will need to complete all the relevant questions, sign and date the declaration and provide all the original documentary information requested on the form in support of your application. If you cannot provide all the evidence with the application form, send the form back straightaway so you will not lose out on your date of claim and make sure you provide any other evidence within four weeks.

How Council Tax Support is paid

Any entitlement to Council Tax Support is credited directly to your Council Tax account and an adjustment notice showing the revised balance will be sent shortly afterwards.

If you need further information

If you have any queries about claiming Council Tax Support, please complete an Enquiry Form.


Anyone of working age may be entitled to up to 1 months' backdated Council Tax Support, if they can show good cause for not having applied at an earlier date. Anyone who is of pensionable age may be entitled to up to 3 months backdated Council Tax Support.

Backdating is when support is assessed from a date before the application was actually received at this office.

When your application for Council Tax Support is received at this office, it is assessed according to the date of application and the date on which all the necessary information is received at this office. Council Tax Support usually starts from the Monday following the date an application is received at this office. Your support decision notice will tell you the date from which any entitlement starts.

For more information, please complete an Enquiry Form.


Council Tax Support is paid for as long as you are entitled. However, there may be changes in the amount of the entitlement if your circumstances change.

Please complete a Change of Circumstances online form.

We do not ask you to renew your claim each year, so it is important that you keep us up-to-date with your household, income and capital details.

Although you do not have to renew your claim each year, we may contact you to conduct an in-claim review of your support. This means that we will ask you to provide information about your circumstances and up to date proof of your income and capital. Your claim may be reviewed at any time, and it is important that you provide the information that we ask for, so you continue to get the right amount of support.

We may review your claim by post or in person by visiting you. If we contact you to arrange a visit, we will tell you the officer who will be visiting and try to arrange a convenient time. If you have any queries, please submit an Enquiry Form.

Entitlement to support ends when:

  • a person moves to another address outside the Ryedale area
  • a person dies or when they are no longer entitled to a benefit for some other reason

When a person moves to another address in the Ryedale area they should complete a change of address form.


If you think our decision about your Council Tax Support is wrong, write to us first and ask us to look at the decision again. You can write to us at any point to say you disagree with a Council Tax Support decision. There is no time limit. We must reply to you within two months of getting your request.

If we have looked at our decision again and you are still unhappy with our decision you can appeal to the Valuation Tribunal Service but only after you have written to us. You must contact them within two months of the date of our reply.

If you have not heard from us and it is two months since you wrote to us you can appeal to the Valuation Tribunal Service. But you must contact them within four months of when you first wrote to us.

You can appeal to the Valuation Tribunal Service about:

  • Whether you are entitled to Council Tax Support (they call it Council Tax Reduction)
  • How much Council Tax Support we have awarded you under our scheme

You can't appeal to the Valuation Tribunal Service (VTS) about the rules we have put in our scheme.

How to appeal to the VTS

Appeal online or download a form to fill in and send back to them.



Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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