I don’t agree with the overpayment decision. What can I do?
When you receive and have read your overpayment letter, if you disagree with the decision you can:
- Ask for an explanation
- Write to the office and as us to reconsider the decision
- Appeal the decision if you disagree with the overpayment
- An appeal can only be made within one month of the date of the original decision.
Further appeals information can be found on the Housing benefit page.