You are described as homeless if…
- You have nowhere to live in the United Kingdom or elsewhere
- You are afraid to go home because someone living there has been or may be violent to you or your family
- You have nowhere you can live together with all your family
- You do not have the owner’s permission to stay, e.g. you are a squatter
- You have been locked out of your home
- You have somewhere to stay but you don’t want to stay there e.g. following violence, threats of violence or harassment
- Your home is a boat, mobile home or caravan and you have nowhere to put it
- You have been given Notice by your landlord
- You have been taken to Court by your mortgage lender for arrears and the Court has said you must leave
- You have been living with friends and they have asked you to leave
Can I get emergency accommodation?
Sometimes we can offer you emergency accommodation while we look into your situation. To get emergency accommodation, you must be:
- Eligible for help
- In priority need
Can I get permanent accommodation?
We cannot offer this to everyone, so it depends on your unique situation. We work together with other registered social landlords to decide. You must be:
- Eligible for help
- In priority need
- Not be intentionally homeless
- Have a valid local connection with the District of Ryedale
We will try to help you to stay in your current accommodation (if it’s safe and suitable) or help you to find other affordable accommodation.
Usually, we can’t help you if you are unable to make a claim for housing benefit. However, this is not always the case. Always contact our Housing Options Team for advice about this.
You will be treated as a priority if you…
- Have dependent children living with you
- Are pregnant
- Are aged between 16-17
- Are under 21, and in care or fostered between the ages of 16-18
- Are 21 or more, and vulnerable as a result of having been looked after or fostered
- Are vulnerable due to old age, mental illness or handicap, or physical disability
- Are vulnerable due to having been a member of Her Majesty’s regular naval, military or air forces
- Are vulnerable due to having been in prison
- Are vulnerable as a result of violence from another person, or vulnerable due to another special reason
- Are homeless due to flood, fire or other disaster
What can I do if I am not seen as a priority?
We can help you to find your own accommodation. It can sometimes take a while to find the right accommodation. Unfortunately we can’t provide temporary or permanent accommodation for you when you are not in Priority Need.
What is temporary accommodation?
- Bed and Breakfast accommodation
- Other temporary accommodation
- Hostel accommodation
What does intentionally homeless mean?
This is when we think you chose to leave a home that you could have stayed in. It also includes situations when it was your fault that you lost your home, or you unreasonably failed to take up accommodation that was available to you.
- You chose to sell your home when there was no risk of losing it
- You lost your home because you refused to pay your rent or mortgage payments
- You have neglected things after ignoring advice from a qualified person
- You chose to give up accommodation in this country or abroad without finding new accommodation to move into
- You have been evicted for anti-social behaviour
- You chose to resign from a job where your accommodation was included
If we think you are “intentionally homeless”, we may only provide you with temporary accommodation for up to 28 days. You will then be expected to find alternative accommodation.
What does local connection mean?
It means you, or a person you would normally live with, has:
- Lived in the Ryedale for six out of the last 12 months, or three out of the last five years
- Has close family associations within the Ryedale, and they have lived in the District for at least the last five years
- Have permanent employment within Ryedale
What happens when I apply as homeless?
- One of our team will interview you
- The interview will be private and all the information you provide will be kept confidential
- Sometimes, we might have to contact someone else, like your doctor, other local authorities, the Police or Children’s and Young People’s Services to help us work through your situation
- You will also be asked to provide some documents, like a tenancy agreement, or proof of your income
- One of our Housing Officers will look at your whole situation and put together a personal housing plan to prevent or relieve your homelessness
- We will write to you and let you know the outcome of your application. The letter will also let you know how to ask for a review if you disagree with the decision made. Information about requesting a review is also available.