Ryedale District Council


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Energy efficiency

Advice and information to improve our energy efficiency at home and to minimise the risk of fuel poverty.

November 2020

Free Renewable Heating Scheme - funding for first-time central heating delivered through the installation of an air source heat pump in the home.

Homeowners and tenants who currently use inefficient storage heaters, room heaters or solid fuel heating, could get a new, fully funded renewable heating system installed in their home at no cost to themselves.

Funding was secured by Ryedale District Council along with North Yorkshire County Council, Scarborough Borough Council, Richmondshire District Council and Hambleton District Council through National Grid’s £150m Warm Homes Fund.

The renewable heating scheme aims to install 200 renewable heating systems in homes across the four authorities. At the heart of the system is an air source heat pump, which typically provides more than three times the heat for each unit of electricity used to power it. This heat is delivered into the home via new radiators and a hot water system.

The scheme is targeting properties that do not have an existing gas, oil or LPG central heating system and are located away from the gas network. Householder eligibility criteria will also be taken into consideration as part of the qualification process.

Communitas Energy (CE) is managing the scheme on behalf of the Councils. To make an enquiry, please contact CE via its website or call 0113 4862941.

If you would like to verify the scheme with Ryedale District Council then please contact 01653 600666.

To see how an air source heat pump works, watch this video:


This scheme is being withdraw by the Government and at present we are unable to advise on the format of any new scheme.


If you are a small and medium sized business looking to improve your environmental impact by:

  • Reducing your energy consumption and water usage
  • Improving the management and adoption of your carbon footprint
  • Minimising or disposing of your waste

The following organisations can help:


The Ryedale Energy Saver Scheme is a two year project designed to help local residents keep warm for less and reduce their fuel bills.

Homeowners and private renting tenants can access a range of grants, loans and support for heating upgrades and home insulation improvements.
We can check to see if you qualify for any funding and connect you to quality, industry approved installers to carry out the work.

The Council is working in partnership with YES Energy Solutions (an award winning community interest company) to deliver the scheme.

The Ryedale Energy Saver Scheme can help you:

  • Save energy
  • Reduce your fuel bills
  • Make your home cosy and warm
  • Cut your carbon footprint
  • Improve your health and wellbeing

To find out what energy saving grants and loans you may qualify for email the Ryedale Energy Saver Team or tel: 0330 053 5631 (office hours 9am - 5pm, Mon - Fri).

For more information visit YES Energy Solutions.

Energy Saving Grants

You may be entitled to a grant to improve the energy efficiency of your home.

The Ryedale Energy Saver Scheme provides a range of different grants that can cover, or contribute towards the cost of various heating and insulation improvements.

Some grants are only available to certain residents, whereas others have no personal qualifying criteria.

The level of grant funding provided is determined by an assessment of your home.

Are you eligible?

There are three types of energy saving grants available under the Ryedale Energy Saver Scheme. Some residents may qualify for more than one grant to support the cost of their installation.

YES Energy Solutions will check your eligibility to see what support you are entitled to:

Grants available What is supported Eligibility criteria
Energy Efficiency Grant (Ryedale District Council)
  • Cavity wall insulation
  • Loft insulation
  • Room in roof insulation
  • Gas, oil and LPG boiler replacements
  • Full central heating systems

Homeowners and private renting tenants on a low household income or those that claim income related benefits (such as Income Support or Housing Benefit).

Applicants must have lived in the property for 3 years or more.

For heating improvements:
  • The house must be in Council Tax band A, B or C
  • Existing heating system must be beyond repair
  • Only available for homeowners
ECO Insulation Grant (CERO)
  • Cavity wall insulation
  • Loft insulation
  • External Wall Insulation
No personal eligibility criteria required - available to all homeowners and private renting tenants.
ECO Help to Heat Grant (HHCRO)
  • Cavity wall insulation
  • Loft insulation
  • Room in roof insulation
  • Gas, oil and LPG boiler replacements
  • Full central heating systems
Homeowners and private rented tenants on specific state benefits (such as Pension Credit or Child Tax Credit)

Property Improvement Loans

Certain residents may be able to access a low cost loan to support the cost of installing energy saving measures. These loans can also be used in conjunction with the energy saving grants available through the scheme.

Loans available  What is supported  Eligibility criteria 
Property Improvement Loan (Ryedale District Council)

Loans of up to £7,500 available.

Subject to 7.5% administration charge. Repayable in full after 10 years or on sale or transfer of the property.

  • Cavity wall insulation
  • Loft insulation
  • Room in roof insulation
  • Gas, oil and LPG boiler replacements
  • Central heating systems
  • New windows/doors

The loan can also be used for other home improvements including kitchen and bathroom refurbishments and crime prevention measures


Homeowners on a low household income or those that claim income related benefits (such as Income Support or Housing Benefit).

Applicants must be 18 years of age or over and must have lived in the property for 3 years or more.

Get involved

If you think that you may qualify for an energy saving grant or loan, or are looking for a trusted installer to improve the energy efficiency of your home, join the Ryedale Energy Saver Scheme today.

  1. Call the Ryedale Energy Saver Helpline on: 0330 053 5631
  2. The team will check your eligibility for any grants or loans and discuss your energy saving requirements
  3. A home survey will be arranged to determine the cost of the work and what funding can be claimed
  4. You will then receive a quote for the home improvements including details of any grants or loans that you are entitled to.
  5. Upon approval of your quote, the home improvements will be fitted by industry accredited installers.

YES Energy Solutions

YES Energy Solutions are experienced energy saving experts who have been appointed by the Council to manage all elements of the Ryedale Energy Saver Scheme.

Not only can they offer independent energy efficiency advice and support, but carry out the installations via their network of local, accredited installers.

Through the Ryedale Energy Efficiency Scheme, YES Energy Solutions will:

  1. Help you select the best energy saving measures that suit your home and lifestyle
  2. Check what support you are entitled to
  3. Connect you to an expert, industry accredited installer
  4. Provide a competitive service backed with manufacturer guarantees and aftercare programmes
  5. Offer independent energy saving advice on how to capitalise on the energy saving improvements installed in your home

YES Energy Solutions is a Community Interest Company committed to improving quality of life through energy efficiency. With no shareholders to satisfy, the company invest any profits made into actions that reduce CO2 and alleviate fuel poverty.

Contact us

To find out what energy saving support you are entitled to email the Ryedale Energy Saver Team today or call 0330 053 5631 (office hours 9am - 5pm, Mon - Fri).

For more information visit YES Energy Solutions.

Ryedale District Council is working with North Yorkshire County Council to help eligible residents access funding to install A-rated gas-powered central heating in their homes

If you live in the Ryedale District area and do not have any radiators in your property, then you may qualify for a fully funded central heating revamp - helping you reduce your energy bills and keep warm for less.

Studies show that mains gas is around 3-4 times cheaper than electricity.

The North Yorks Warm Homes Scheme covers the installation of:

  • A new gas connection (if required and close to other properties on gas)
  • An energy efficient, mains gas condensing combination boiler
  • Radiators in every living space, thermostatic controls and a wireless digital programmer

YES Energy Solutions is managing the scheme on behalf of Ryedale District Council and North Yorkshire County Council. They will be checking scheme eligibility and coordinating all the installations.

This scheme works on a first come first served basis and is also available in the Hambleton and Scarborough districts.

Do you qualify?
Homeowners and private renting tenants that live in a property with no central heating (e.g. rely on room heaters, storage heaters or fires) can join the scheme if they meet the following criteria:

The resident receives one or more of the following state benefits:

Pension Guarantee Credit                                                      
Income Support                                                                        
Income Related Employment & Support Allowance
Income Based Job Seekers Allowance                                           
Working Tax Credit                                                                  
Child Tax Credit                                                                        
Universal Credit                                                                       
Disability Living Allowance                                                     
Personal Independence Payment
Attendance Allowance
Carer's Allowance
Severe Disablement Allowance
Industrial Injuries Disablement Benefit
War Pensions Mobility Supplement
Constant Attendance Allowance
Armed Forces Independence Payment
Child Benefit**

**income thresholds apply


The resident has a household income of £21,000 or less And  1. The property is in EPC band E, F or G
    2. The property is in EPC band D and is off the mains gas network, or has solid or nonstandard cavity walls
    3. The property is in EPC band D and the resident has a health condition made worse by cold

4. The property is in EPC band D and the resident is either:

  • Over the age of 70
  • Is a pregnant women
  • Has children under 5

Please note that if you rent a property, then your landlord may be required to make a contribution towards the cost of the installation.

The Funding
North Yorkshire County Council has secured funding through National Grid’s Warm Homes Fund programme to install up to 108 first time gas central heating systems. Ryedale District Council has also provided match funding to support installations in the area.

Grants to cover gas connections can also be secured through Northern Gas Networks when required.

Contact Us
If you are interested in this opportunity and think that you may qualify, please contact the scheme manager - YES Energy Solutions on:

Tel: 01422 880100 (office hours, 9am - 5pm, Mon - Fri) Website: YES Energy Solutions

Warm and Well is a partnership of charities and organisations across the whole of North Yorkshire working together to tackle and reduce levels of fuel poverty, supporting people and communities to stay warm and well in winter. It is funded by North Yorkshire County Council.

We are working with a range of organisations in order to reach as many cold homes as possible. These include local Age UKs, Citizens Advice, Charities, Local councils and Home Improvement Agencies.

Am I eligible for help under Warm and Well?

  • Worried about or can't afford fuel and energy bills
  • Feeling lonely or isolated, especially in the winter
  • Being cold at home is making you unwell
  • Cannot keep warm at home because of problems with heating or cold and damp conditions

Support is aimed at those on low incomes, benefits, families with small children, people with disabilities and long-term health conditions, and vulnerable older people.

If you are not sure or think that you may be eligible, please get in touch to find out what support you could receive. Visit our website, call the Warm and Well team based at the Citizens Advice Mid-North Yorkshire on 01609 767555 or email the Warm and Well team.

All about Warm and Well in North Yorkshire (PDF, 2 pages, 5 Mb)


If you have built up a fuel debt and are having difficulty paying for it, in the first instance try talking honestly with your energy company. They may be able to help you by spreading the payments, changing your tariff or by installing a pre-payment meter. They have an obligation to consider your situation fairly, taking into account your ability to pay and suggesting a suitable way forward.

The Citizens Advice Bureau have put together a detailed set of Frequently Asked Questions (FAQ) on gas and electricity bills.


Fuel poverty in England is measured using the Low Income High Costs (LIHC) indicator. Under the LIHC indicator, a household is considered to be fuel poor if:

  • they have required fuel costs that are above average (the national median level)
  • were they to spend that amount, they would be left with a residual income below the official poverty line

There are three important elements in determining whether a household is fuel poor:

  • household income
  • household energy requirements
  • fuel prices

More and more of our citizens are falling into this group as energy becomes increasingly expensive. Over 4,000,000 in England are now identified as living in fuel poverty (based on 2009 estimates).

Fuel poverty particularly affects more vulnerable households e.g. older people, younger children, disabled and long-term sick but it also affects working people and families too.

Causes of fuel poverty

  • Low income
  • Increasing cost of energy (since 2003 the cost of gas has increased by 146% and electricity by 98% according to the ONS, based on the RPI), and both are still rising
  • Leaky buildings and inadequate or missing insulation
  • Inefficient or inappropriate heating systems e.g using expensive plug-in radiators to heat a large house
  • Rural issues such as being off the gas grid, higher transport costs and the cost of heating oil
  • Under occupancy (i.e. if only one person lives in a large house, heating the house still costs the same as it would if more people lived there and could contribute to the cost)
  • Under-claiming benefits - you can check which benefits you are entitled to on line by contacting Yorkshire Energy Partnership on 01904 545020 and quoting "Hotspots Scheme"

Effects of fuel poverty

  • Health effects - people are more vulnerable to suffering from cold-related illnesses (each year more than 25,000 people aged over 65 die in winter months, compared to warmer months. These are known as 'excess winter deaths' and are linked to insufficient heating and poor insulation
  • Cold, damp and draughty homes, which may cause environmental health effects such as mould
  • People are forced to choose between keeping warm and eating well, particularly in winter
  • Social exclusion
  • Under-heating damages the fabric of homes, making them harder to heat
  • Educational impact on young people (it's hard to study or do homework in a cold, draughty house)


With rising fuel prices many people are finding keeping warm more difficult. If you are finding it harder to afford to keep your home warm or if you need to spend more than 10% of your income on energy, then it's worthwhile seeing if you can get support to try and reduce your energy bills.

Reducing your bills can be done in three ways:

  • Changing your tariff or supplier so that your per-unit price is lower
  • Changing how you use energy (behavioural changes), or by
  • Increasing the energy efficiency of your home through insulation or heating improvements


Good levels of insulation traps heat in your home like a blanket - it includes loft, cavity wall, solid wall and floor as well as draught-proofing. Insulation can lower your bills by up to £310.

Insulation is currently free is for people in homes with solid walls (i.e. no cavity that can be filled) and there is a subsidy for those with "hard to treat" cavity walls - both these types of insulation are being targeted in an area-based approach, focussing first on those locations with highest levels of fuel poverty, low incomes, and poor health linked to cold homes. Regular loft and cavity wall insulation is now only free for those on qualifying benefits, though some energy companies are still subsidising this, so it's worth contacting your supplier if you haven't had yours done yet.

Solid wall insulation can be fitted on the outside of a house and rendered over, or it can be fitted on the inside of the external walls of the house and plastered over. The latter is usually more complicated, disruptive, obviously requires redecorating afterwards and reduces the internal size of the home, so currently funding is mainly available for external solid wall insulation. For those with stone walls, or who do not wish to cover up attractive brickwork then internal insulation may be the only option possible. External solid wall insulation typically costs £4,000 but is available free through an energy company funded scheme. It is likely to save approx £490 per year from household heating bills.

Hard to treat cavity walls are generally those which are narrow or irregular, stone-cavity or brick, with some stone in the walls or perhaps made of prefabricated material. Specialist insulation for this type of wall is subsidised for most people in this type of house. Cavity wall insulation is likely to save up to £140/year from heating bills.


Find out about the Choices4Energy: Oil buying cooperative and Choices4Energy: Collective switching for help on obtaining better deals for your energy.

Many energy companies are part of the Warm Homes Discount Scheme. You must apply for this as it is not advertised, and do so as soon as possible, as energy providers only have a fixed pot of funds, so it's done on a first-come, first-served basis. This can give you a £130 rebate (for the core group of utility providers) on your electricity bills in 2013, though it varies across the wider electricity market. You can find more information on whether you qualify and if your energy supplier is part of the scheme by visiting Warm Homes Discount Scheme.

You could also save money by switching your energy supplier - they don't reward loyalty. This is not as complicated as it might seem and could save you up to £100 a year. Find out more by visiting Switching Energy Suppliers. There's also more information on the Citizens Advice website regarding any concerns with fuel suppliers.

Additionally, paying energy bills by direct debit or using an online tariff can be cheaper. You can find more advice by visiting the Energy Savings Trust.


Community groups, neighbourhood teams, church groups and others are a good way to develop and promote activities which help make energy more affordable. This could include raising awareness of energy efficiency grants and potential cost savings to local people as well as establishing new schemes like oil co-operatives and promoting new renewable technologies like solar water heating.

The Rural Community Energy Fund (RCEF) is a £10 million fund that has helps rural communities become cleaner and more sustainable by supporting rural communities across England wanting to set up renewable energy projects in their area.


The Home Energy Conservation Act 1995 (HECA) requires the Council to prepare a report setting out the energy conservation measures that the authority considers practicable, cost-effective and likely to result in significant improvement in the energy efficiency of residential accommodation in its area.

This is the starting point for action by central and local government to significantly improve the energy efficiency of residential accommodation across the country, a legal requirement under the Climate Change Act 2008 and a key strategy for reducing fuel poverty.

Driving local domestic energy efficiency improvements can bring significant benefits for Ryedale Council and our residents including:

  • helping reduce residents' fuel bills
  • helping make homes warmer and healthier
  • support the creation and maintenance of local green businesses, jobs and skills
  • making a vital contribution to reducing local and national carbon emissions
  • supporting wider local strategic priorities on issues such as health and poverty

HECA reports are available to download below.

Home Energy Conservation Act report 2015 (PDF, 4 pages, 244kb)

Home Energy Conservation Act report 2017 (PDF, 7 pages, 331kb)

Home Energy Conservation Act report 2019 (PDF, 14 pages, 644kb)


Under the Energy Company Obligation (ECO) Regulations 2017 - 2018 (ECO2t) local authorities can set their own criteria for eligibility for funding for domestic energy efficiency measures. This funding is aimed at those within a local authority most likely to be in fuel poverty. Energy companies can spend up to a maximum of 10% of their full obligation within these criteria. Local authorities must publish a statement of intent that defines who is eligible for funding before this can happen.

Four authorities within North Yorkshire which includes Hambleton, Scarborough, Richmondshire and Ryedale intends to adopt a sub-region wide approach to implementing the forthcoming Flexible Eligibility policy initiative within the 2017/18 Energy Company Obligation regulations.

Local Authority Flexible Eligibility Statement of Intent - September 2020 (PDF, 5 pages, 331kb)

Local Authority Flexible Eligibility Statement of Intent - June 2019 (PDF, 309kb)

Local Authority Flexible Eligibility Statement of Intent (PDF 136KB)

The four authorities intend to work closely with energy companies, installers and customers to maximise the input of Flexible Eligibility ECO on fuel poor households. However fitting the criteria within the statement of intent does not guarantee that any individual household will benefit from energy saving improvements as the final decision on funding rests with energy suppliers and will depend on:

  • The survey carried out and installation costs calculated
  • the energy savings that can be achieved for a property, and
  • whether suppliers have achieved their ECO targets or require further measures to meet their ECO targets (this will affect the amount of funding available through the scheme)

Energy Company Obligation (ECO) is a requirement placed a few years ago on energy companies over a certain size to help improve domestic energy performance of the homes of the vulnerable.

In the ECO2T phase that we are entering now there is a new additional facility called Flexible Eligibility. This is where the Council can set criteria to direct assistance towards local private sector homes at risk of fuel poverty, but falling outside of the normal rules of ECO (usually qualifying benefits).

Following broad guidance from the Department for Business, Energy and Industrial Strategy (BEIS), the four authorities can access Flexible Eligibility funds on the production of this Statement of Intent.

This allows the Authorities to set income levels and guidelines to target local residents at risk of from fuel poverty.

To find out whether you would be eligible for help under this scheme please contact YES Energy Solutions either by email the Ryedale Energy Saver Team or tel: 0330 053 5631 (office hours 9am - 5pm, Mon - Fri).

For more information visit YES Energy Solutions.


Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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