Ryedale District Council


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Protecting yourself and others

Government advice on staying home and self-isolating

The government advice to everyone is to STAY HOME, SAVE LIVES and PROTECT THE NHS.  By staying at home, you will reduce the opportunities for transmission of COVID-19, and help the NHS to cope. In practice, staying home, means:

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home
  • Do not meet others, even friends or family. You can spread the virus even if you don’t have symptoms.

You can find out more about what to do and not do here (updated 11 May 2020):


If you, or someone in your household, is showing symptoms of COVID-19 (a new, persistent cough and/or a high temperature) you must self-isolate.  The guidance on self-isolating can be found here:


Following good respiratory hygiene is extremely important, and can reduce the spread of COVID-19.  The NHS guidance on how to stop infection spreading, and what to do if you think you have symptoms, can be found here:



Where to get help with your shopping and medicines

If you are over 70, pregnant or have an under-lying health condition, you may be more susceptible to COVID-19 and need to self-isolate.  If you need help to get groceries or collect medications, you should:

  • Ask family, friends and neighbours first
  • If they can't help, get in touch with local groups (eg charities, church organisations) that you know and trust
  • If you don't have anyone who can call - don't worry.  Call 01609 780 780 and they will put you in touch with local support

Read our leaflet on where to get help, volunteering and common sense things you should do to protect yourself.

Ryedale District Council COVID citizen leaflet (PDF 204 kb)


Domestic abuse

Sadly, the police expect there will be an uplift in the amount of domestic violence and abuse during COVID-19.   If you become a victim of domestic abuse - don't suffer in silence.  There is help and support available.   You can contact:

The Independent Domestic Abuse Service (IDAS).

  • 24hr Helpline 03000 110 110 - see updated information below re. COVID-19
  • Live chat for all 3pm - 6pm Monday to Friday, visit idas.org.uk
  • Live chat for professionals 10am - 12noon Monday to Friday, visit idas.org.uk

This leaflet tells you about the services that IDAS can provide:

IDAS services (PDF, 1 page, 94kb)

IDAS also have some frequently-asked questions about protecting yourself from domestic abuse.

IDAS FAQs leaflet (PDF, 6 pages, 240kb)


This is a useful booklet for teenagers who are displaying abusive behaviours in their intimate relationships. It helps them address their behaviour.

If you're a key worker and you support someone at risk of domestic violence, there is guidance for frontline staff in this booklet here


Other places that can help:

Click here if you need to leave this page quickly. (It takes you to our household waste collection page).


Taking care with people coming to your home

Most people are honest and fair dealing, and genuinely only want to help. But it is worth taking a bit of extra care when dealing with people visiting your home, who you don’t know.

Here are some common-sense things you should do:

  • If someone says they are from a charity, or support organisation, ask for ID
  • Take a moment to think before parting with any money or personal information
  • Do not give strangers bank cards or PIN numbers
  • Be aware of people offering or selling virus testing kits (these are only available from the NHS), vaccines or cures, overpriced or fake goods to protect yourself from the coronavirus, paid-for shopping or medicine collection, or home cleaning
  • Trust your instincts. If something doesn’t feel right, it probably isn’t.

If you have any concerns about someone calling at your home, call the police on:101 (or 999 if you feel threatened or in immediate danger)

For information about the support you can get from community groups, click here. 


Contact us

Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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