Ryedale District Council

 

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Commercial waste collection

Please follow this link for details of any changes to our waste and recycling collection services during COVID-19.

Information about Commercial Waste services during the Covid-19 emergency

Ryedale District Council understands the impact that the Coronavirus (COVID-19) pandemic is having on both residents and businesses alike.

As a Council we will do all we can to protect the businesses of Ryedale District throughout this difficult time. Should your business find itself in financial difficulties at this time, or it has had to close due to COVID-19, please contact us to discuss the options that may be available to you.

Waste and Environment Services will be proactively contacting our customers directly, to ensure that they are receiving collections that meet with their requirements.

In the meantime, if you have any queries, our team are here to help – please email

Our Economic Development Team are also here to help businesses, for more information about the support that is available click here. If you require any support and advice, please email .

 

Anyone who gets paid for their services is a business, even if they are a sole trader. Business waste can come from:

  • shops, offices, factories, restaurants or other business premises
  • mobile businesses such as beauticians, window cleaners or gardeners
  • tradesmen such as builders, plumbers, tilers and kitchen fitters
  • tourism businesses – such as holiday cottages, guest houses and hotels
  • farms - non-biodegrable waste i.e. silage wrap and feed bags
  • charities and non-profit organisations

If you use part of your home to run your business then any waste from that part is business waste and must not disposed of in your household waste collection.

 

Yes, if you are the owner of a business of any size, you are legally responsible for the waste your business produces. You have a legal duty to:

 

No, we do not include it in your business rates so you have the freedom to choose how you dispose of your business waste.

 

You can use the council's competitive and professional commercial waste collection service. We offer tailor made solutions for both general waste and recyclables. Contact our Commercial Waste Team to discuss your requirements.

North Yorkshire County Council accepts some types of commercial waste at their household waste recycling centres. For more information on the types of waste accepted and charges, please visit the North Yorkshire County Council website.

For helpful advice about how to reduce your waste, visit Wrap

Please note: if any of your business waste is classified as hazardous, you must make special arrangements to dispose of this. You can check if your waste is hazardous on the GOV.UK website.

 

For each load of non-hazardous waste that is moved off your premises you need a waste transfer note or a document with the same information, such as an invoice. You can find out more about waste transfer notes on the GOV.UK website.

SIC Code

You must ensure you include the SIC Code on your Waste Transfer Note. This is the Standard Industry Classification Code for your industry/business.

SIC codes for your industry/business may be found at Companies House

 

Our no nonsense approach to waste management, competitive prices and commitment to minimising the impact of waste on the environment makes our commercial waste service the best in Ryedale. We’ve been providing our services to businesses for over 25 years and have a first class dedicated commercial waste team to help create the best waste solution for your business.

Our Services

1. General waste
Our general waste service is second to none. We collect from all types of businesses and have over 1,000 satisfied customers who are already saving money and time from using our service. We'll take care of all the waste your business produces and as 95 per cent of the waste we collect is diverted from landfill to generate energy, you'll also benefit from better green credentials.

2. Recycling waste
Our recycling service can help you to recycle the majority of the waste produced by your business which is better for the environment, helps your green credentials and, because it is cheaper to recycle than dispose of general waste, will save you money.3

3. Bulky waste
As an existing customer, we offer a competitively priced bulky waste collection service so you can dispose of your extra waste. Contact our Commercial Waste Team to discuss your requirements.


4. Event bins
Whether you are hosting a community event, music festival or rural show, our comprehensive commercial waste service will make sure your waste is removed, transported and disposed of safely. Contact our Commercial Waste Team to discuss your requirements.

 

We provide a professional and dedicated service to all our customers. From the middle of the North York Moors to the Wolds and the market towns of Helmsley, Kirkbymoorside, Malton and Pickering to outskirts of York, our fleet of modern waste disposal vehicles means we can access even the most far reaching businesses in Ryedale.

1. Our facilities and equipment

We provide:

  • Durable bins ranging from 240 litres to 1,100 litres, suitable for most types of waste and easy to move around
  • Our depot is based in the centre of Ryedale which means we are never far away

2. Our service

You’ll benefit from:

  • an experienced and dedicated commercial waste team, we have been delivering commercial waste services to Ryedale for over 25 years
  • first class customer service with a direct telephone line to our waste management, billing and management teams
  • fully qualified, experienced and friendly bin crews offering a local service meaning we can be flexible if your needs change
  • collections available as often as you need, up to five days a week (Monday to Friday).

3. Our standards

We offer:

  • clear, up front competitive pricing - yearly invoices mean our prices won’t change mid contract
  • no hidden fees or charges – we don’t charge by weight, and you won’t pay VAT
  • flexible contracts – seasonal contracts mean you only pay for our services when you need them
  • short cancellation period – just give one months notice
  • a range of payment options – pay us in full by credit card or cheque, or take advantage of our monthly direct debit plan.

Business waste handbook (PDF, pages, 4Mb)

Commercial waste bin sizes (PDF, pages, 27kb)

 

If you are an existing customer, find out how to tell us about an issue, book an extra collection or make a change to your contract.

Collection dates

You can find your scheduled collection day on your waste transfer note or agreement. Alternatively, contact us and we will check for you.

Bank holiday collection day changes will be posted on the news page of this website.

Invoice payments

You can make a secure payment online at any time via our Online Payment System and choose Sundry Invoices:

You can also pay by:

  • BACS - quoting your invoice number, sort code 30-63-64, account number 43834568
  • direct debit
  • via call our 24 hour automated payment line on 0800 0351566 by debit or credit card
  • in person at Post Offices and other outlets displaying the Allpay sign

Extra collections

If you have waste you need cleared before your scheduled collection day, you can arrange another collection. You will be invoiced an extra charge for this service in line with our standard costs for general waste or recycling waste.
To arrange an extra collection, contact us to discuss your requirements.

Bag and sticker orders

If you need more bags or stickers for your general waste collection, please contact us and let us know:

  • how many rolls of bags you require (25 per roll)
  • your business name and address
  • business ID (if known).

Contact us to order more bags and stickers

Missing bin

If your bin is missing, please make sure that our crews have not left it somewhere different to its usual place.

If the reason your bin is missing is because of our bin crew, for example if the bin has fallen into the back of bin lorry (the crew will be aware of this), we will replace your bin free of charge.

Report a missing bin

Damaged bin

If your bin is damaged, such as the lid or wheel has come off, please report this to us so we can arrange to make any repairs as soon as possible.

Report a damaged bin

Missed collection

If your waste has not been collected on your scheduled day, as detailed on your waste transfer note or agreement, please get in touch. We will tell our bin crew who will return to collect your waste as soon as possible.

If you have forgotten to put your bin out, please let us know. If our bin crew is still in the area, we will do our best to return and collect your waste for you.

Report a missed collection

Amend contract

If you want to amend your contract, such as change your bin size or alter the frequency of your collections, please contact us to discuss your needs.

Contact us to amend your contract

Cancel contract

We are sorry to hear that you want to cancel your service with us. If you are still in business, please make sure that you have another waste contract in place before you cancel with us, so you fulfil your legal duty of care. A one month cancellation period applies from the date you complete this form.

Contact us to cancel your contract

 

 

Contact us


Ryedale District Council
Ryedale House
Old Malton Road
Malton, North Yorkshire
YO17 7HH

Email: Contact the Council

Phone: 01653 600666

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