Accessibility statement for Ryedale District Council
This accessibility statement applies to ryedale.gov.uk
This website is run by Ryedale District Council. We want as many people as possible to be able to use this website and are working towards this. For example, that means, in the future, you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’re also making the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know that this website is not fully accessible and are taking steps to sort this. At the moment:
- PDF documents are not fully accessible to screen reader software
- Some of our online forms are difficult to navigate using just a keyboard
- The HTML code of some of the pages is not currently valid
- Victoria forms do not pass WCAG 2.0 AA criteria. We tested using this form.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you as soon as we are able.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We can arrange a British Sign Language (BSL) interpreter.
There’s an audio induction loop in the Council Chamber.
Find out how to contact us www.ryedale.gov.uk/contact
Technical information about this website’s accessibility
Ryedale District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is very close to being compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and disproportionate burdens are listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Some of the PDFs on the website are not accessible and do not currently meet WCAG 2.1 success criterion 4.1.2 (name, role value). We will ensure that all PDFs put on the website after June 2021 are accessible and machine-readable.
- For all of the key templates on the website, there have been multiple HTML validation errors identified. These errors stem from a 3rd party WordPress plugin. This does not meet WCAG 2.1 success criterion 4.1.1 (Parsing). The authors have been notified and a fix is due in the next update of the plugin. We are aiming to have this resolved by the end of July 2021.
- Some of the Forms on the Ryedale website are currently using interactive date pickers. This does not meet WCAG 2.1 success criterion 2.1.1 (keyboard). We plan to update the forms to use alternative field types by August 2021.
PDF documents before 23 September 2020
Some of our content across the site is in PDF format where a durable format is needed. We will be reviewing all PDF documents that are essential for our services and converting these to accessible pages.
However, we have examined documents published before 23 September 2020 and we’ve assessed the cost of fixing these documents. We believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations.
Interactive tools and transactions
Some of our forms are built and hosted through third party software and ‘skinned’ to look like our website. Some of our interactive forms are difficult to navigate using a keyboard. For example, because some forms are using interative date pickers.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG A 1.1.1.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. Where possible we have fixed these or replaced them with accessible HTML pages. We will ensure that all PDFs put on the website after June 2021 are accessible and machine-readable.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix ‘guidance for holding a temporary event’.
We will add captions to all video content on our website, hosted on our YouTube channel.
What we’re doing to improve accessibility
We are working with Mixd to improve accessibility on this website.
Preparation of this accessibility statement
This statement was prepared on 30 June 2021 It was last reviewed on 1 July 2021.
This website was last tested on 19 June 2021. The test was carried out by an online test and our trusted agency.
We used this approach to test all of the pages on the website.
- A selection of pages from our main website platform, available at www.ryedale.gov.uk including one from each key template.
You can read the full accessibility test report.