Contact Us
There are several ways through which you can contact Ryedale
District Council. Please follow the relevant link below to go to
the appropriate section on this page for address details,
directions and opening times. (Please also check the home
page for any changes to the following due to Bank Holidays,
etc.)
Main Council Office
The Main Office of Ryedale District Council is
at:
Ryedale House
Malton
North Yorkshire
YO17 7HH
Main switchboard telephone number: 01653
600666
Main fax number: 01653 696801
To make a complaint about any of the Council's services please
use our
complaints form.
How to reach us at Ryedale House
By Car: Ryedale House is between Old
Malton and Malton on Old Malton Road, the B1257.
By Public Transport: Malton is on the main
Scarborough to York railway line and is served by a number of
bus lines. Please go to the
Public
Transport page for links to travel information.
On Foot: Ryedale House is
approximately one kilometre from the centre of Malton.
Ryedale House General Opening
Hours
Monday to Thursday: 8.30am to 5.00pm
Friday: 8.30am to 4.30pm
Cashiers' Desks Opening Hours at Ryedale
House
For the payment of council tax, planning and building control
fees or the purchase of car parking permits and many more Council
services, the cashiers' desks at Ryedale House are open as
follows:
Monday to Friday: 9.00am to 4.30pm
Revenues and Benefits Service Opening Hours at Ryedale
House
This service is open as follows:
Monday, Wednesday, Thursday: 8.30am to 5.00pm
Tuesday: 10.30am to 5.00pm
Friday: 8.30am to 4.30pm
Parking: There is free parking for visitors
at Ryedale House.
Area Offices
Pickering Customer Contact
Centre
@ NYCC Community Resource Centre
Ropery House
The Ropery
Pickering
North Yorkshire
YO18 8DY
Telephone: 01751 476996
Opening Hours: Open on Mondays from 9.00am to
5.00pm.
Parking: Pay and display car park opposite
the Contact Centre.
Accessibility:The Centre has disabled access
facilities.
Kirkbymoorside Library, Learning
and Customer Service Centre
Church House
7 High Market Place
Kirkbymoorside
York
YO62 6AT
Telephone: 0845 034 9528
Opening Hours
|
Day
|
Opening hours
|
|
Monday
|
10am - 12.30pm, 2pm - 7pm
|
|
Tuesday
|
Closed
|
|
Wednesday
|
8.30am - 5pm
|
|
Thursday
|
3pm - 8pm
|
|
Friday
|
10am - 12.30pm, 2pm - 5pm
|
|
Saturday
|
10am - 12.30pm
|
|
Sunday
|
Closed
|
Parking: Pay and display car park behind
Church House.
Accessibility: The Office has disabled
access facilities.
Helmsley Area
Office
The Library
Town Hall
Market Place
Helmsley
York
YO62 5BL
Telephone: 01439 770338
Opening Hours: Open on Fridays from 8.30am to
3.00pm
Parking: Pay and display parking in the
Market Place.
Accessibility: The Office (which is
within the Library) has disabled access facilities.
Building Control Offices
Building Control Services in Ryedale are provided by
North Yorkshire Building Control Partnership which provides a
building control service to Hambleton, Ryedale and Selby
District Councils. Its offices are based at:-
Suite 2
Coxwold House
Easingwold Business Park
Easingwold
York
YO61 3FB
Telephone: 01347 822703
Opening Hours: Monday - Thursday: 8.30am -
5.00pm, Friday: 8.30am - 4.30pm
Parking: Free parking for the public on the
roadside.
Accessibility: One parking space
reserved for disabled visitors. There is a lift to the first
floor office where Building Control is located. There
are toilet facilities for disabled visitors.
Tourist Information Centres
(
TICs)
Accessibility:
Pickering TIC is suitable for
wheelchair access, with staff on hand to assist with opening
entrance door. Disabled parking bays are available in the
short-stay 'Pay & Display' car park on the opposite side of
road. The car park also has a
WC
equipped for disabled visitors with Radar Key
access. The
TIC is equipped with a
portable induction loop.
Malton TIC has wheelchair
access available through side entrance. Staff are on hand to open
the door and assist when summoned by a bell alert. Time-limited car
parking is available around the museum (subject to availability).
The
TIC
is
equipped with a portable induction loop.
Helmsley Information
Centre has wheelchair access and a disabled toilet, also a
loop system for the hard of hearing. There is a wheelchair
available for loan to our visitors who require one for use off-site
if needed. The castle has approx 70% wheelchair access and a screen
to make a virtual tour of the castle, this is situated in
the West Range. A wheelchair is available on site.
Information on Access for the Disabled to
the Council's Offices
Contact Us Form
Emergency Out of Hours Contact
Information
The Council's emergency out of hours number is 01653
697737.
This telephone is staffed at all times when the main Council
Offices are closed. It is answered by Ryecare who will then invoke
the appropriate escalation procedure if necessary.