Site help and guidance
- Category: Site Legal and Disclaimers
- Last Updated: 04 January 2016
Navigating around the Ryedale District Council website
The Ryedale District Council website is structured as follows:
Key information areas, which form the top menus;
Twelve quicklinks sections under the main image on the Home page; and
the search function at the very top of each page.
To find an item you are interested in, we recommend the following procedure.
1. Check the quicklinks sections
These sections, at the top of the Home Page, represent the most commonly-accessed of our web pages and services.
The search facility is available on every page of the website and allows you to search by your choice of keywords for information on a specific subject. The search engine is re-indexed every day so it remains current with new content.
Please remember, if you're looking for a specific document which may be available as a PDF, it is recommended to use begin your search and to refine it when the results appear by selecting the "attachments" option.
3. A - Z of Services
You can also use the A - Z of Services section to find information on individual services. This section is accessible using the A - Z of Services link in the main menu.
4. Navigation Drop-down Menus
The "Navigation" menu item in the main menu allows you go to pages within each of the key information areas. For instance, information on your local elected representative (also known as member or councillor) can be found by clicking on the "About the Council" heading and then selecting "Councillors and MPs".
The Navigation menu structure follows a hierarchy recommended to the Council by central government entitled the "Local Government Navigation List" and it is widely used by many local authorities on their websites to help structure content.
5. Site Map
This link available from the lower Site Information menu on every page shows a clickable map of the whole website.
Commonly-used site functions
The very top of the each web page includes functions that you may find useful wherever you are in the site; some of them are concerned with accessibility for those users with certain disabilities.
Home page return
If you ever wish to return to the homepage just click on the "HOME" text at the top of the left-hand navigation menu. Or click on the Home Page title in the You are here: "breadcrumb trail" which shows the navigation route to the page you are currently on. This appears above the main body text on each webpage.
= a PDF document to read on screen or to print; if a form, the link will take you to the Online Forms page for the actual document to be downloaded, printed and returned when completed
[form]= a link to the Online Forms page where the interactive form is available to complete online and to return electronically or to print and return when completed
= link to an external website
= a Word or similar document (such as a complex form eg a grant application) to download, to complete, and to print and send, or email back to the Council
link = a link to a page or page bookmark on any webpage on the site, an email link, or a contextual link to another website.
RDC = an abbreviation or acronym "tooltip" which, when you hover your mouse over it, the mouse icon changes to a pointer with question mark, and the full text of the abbreviation or acronym pops up.
Some of the online forms provided need to be signed and are therefore only available to print once they have been completed. However, wherever possible, the forms are available to complete and submit electronically. If your form is important we may wish you to contact the Council by telephone (number below) to verify receipt.
The use of PDF technology means that to read PDF documents and to print them you will require the use of the Adobe Acrobat Reader programme and associated plugin for your browser (eg Internet Explorer, Firefox, Chrome, Opera, Safari etc). This is a free download available from Adobe.
Some parts of the site require a cookie to be placed on your computer. Cookies are simple text files which speed up the way your computer interacts with our website. Cookies from Ryedale District Council are not dangerous and should be allowed. Please use the links below to find out more about cookies and how to manage them.
Further feedback and advice
If you are still unable to find the information you require or if you would like to suggest improvements to the website, please use the rating system at the top right of the page.
You can contact us via the telephone number or email address below, or complete our website feedback form in the "Website status" section.
Further useful information can be found on the how to guides page.