Housing benefit appeals
Last Updated: 24 January 2017
Anyone who has claimed housing benefit and disagrees with the decision made in their assessment can challenge the decision by submitting an appeals form within one month of the date of the original decision. The authority is responsible for advising claimants of appeal procedures and investigating each appeal.
It is very important that you check the information on your benefit decision notice to make sure that you agree with the income, savings
and where appropriate, the amount of rent which has been used in the calculation. However, the amount of rent that has been used in the calculation will not necessarily be the full amount of rent you have to pay.
You can ask that we explain to you in writing exactly how your entitlement was calculated before you decide whether to appeal. For more information see our leaflet Understanding our decision and Making an Appeal in attachments at the bottom of the page.
If you want us to look at the decision again or appeal
If you do decide that you are not happy with your benefit entitlement and you would like us to look at your claim again, or, if you want to appeal against it, you should make your request in writing to be received at this office within one calendar month of the date on the decision notice.
Appeals made more than one month after your notification of benefit entitlement should also explain the delay in making an appeal.
Your claim will be looked at by a different member of staff and a full explanation given. If you are still unhappy with the decision you can ask for your appeal to be sent to the Independent Appeals Tribunal