Current Tenancy Arrears
Information and advice on what to do
if you fail to or don't pay your rent.
In 1991 Ryedale District Council transferred its
Council House properties to Ryedale Housing Association which is
now part of Yorkshire Housing and manages them independently of the
Paying rent is a key part of your tenancy
agreement. If you fail to pay your rent you could be at risk
of becoming homeless.
should I do if I have trouble paying my rent?
Paying rent can sometimes be difficult if you are
on a low income or have money problems. Here is a brief guide of
what you should do if you find yourself in this situation.
Don’t panic! Contact your Housing
Association to discuss your account over the telephone. It is
often possible to make an arrangement to pay your arrears by
instalments. If you keep to an arrangement like this then no
further action will be taken.
Email the Housing Options Team at Ryedale
District Council for advice. Appointments are available at
Ryedale House every weekday except Wednesday and can be arranged by
phoning customer services. If you cannot attend an
appointment but would like to speak to one of the team for advice
please phone 01653 600666 and ask for Housing Options.
Am I getting all of
the benefits I am entitled to?
Many people do not realise that they can claim
benefits. You may wish to contact the Citizens Advice Bureau for a
Welfare Benefit check - it costs nothing to ask for
You can also contact Ryedale District Council’s Housing and
Council Tax Benefit Section for further advice on (01653
You can also use the Benefits Calculator on the Directgov
What if I am
struggling with more than one debt?
If you have several debts, you can contact the Ryedale Citizens
Advice Bureau on 08444 111 444. They will make appointments to see
you at their offices with a view to helping you to make
arrangements with your creditors. You can also get advice
from the CAB Adviceline.
You could also contact The National Debt Line who offer free,
confidential, independent advice on FREEPHONE 0808 808 4000 or
visit the website http://www.nationaldebtline.co.uk/
What if I
can pay my rent but don’t pay it?
Your Housing Association will take action to recover rent
from tenants who don’t have a genuine reason for their rent
arrears. They will send letters to all of our tenants who fall into
arrears. Do not ignore these letters.
If you are a Secure Tenant and you do not clear the arrears or
contact your Housing Association to speak to your Estate
Manager immediately to make a suitable repayment
arrangement, you may l ultimately be served with a
Notice Seeking Possession (NSP). The NSP stays in
place for one year and can be renewed if there are still arrears on
your account. Four weeks after the NSP is served, if you have
failed to make and maintain a repayment arrangement or clear the
arrears in full, your Estate Manager may apply to Court for a
Possession Order. The court costs of £150.00 will
be charged to you.
If you are an Introductory Tenant you will be served with a
Notice of Possession Proceedings (NPP). As an
Introductory Tenant, you do not have the same rights as a secure
tenant and it is a lot easier for us to gain possession of your
home if you fail to pay your rent.
Your Housing Association will continue to write to you and
visit you to try to discuss your arrears and it is very important
that you make contact with your Estate Manager. You will receive
confirmation of the Court Hearing date in writing. It is very
important that you attend the Court Hearing as you will need to
explain to the County Court Judge why you have not made your
If you make an offer to make payments by instalments, and you
are a Secure Tenant, the Court may agree to adjourn your case
based on this arrangement. This will stay in force until all the
arrears are paid in full.
If you do not make an arrangement to repay your arrears or you
default on the agreement made at the County Court, Your
Landlord may apply to the County Court again to either request
another Hearing or request outright possession of your home. This
is called an Eviction Warrant and this
gives your landlord the right to send a bailiff to evict
you from your home.
Please note: If you are an Introductory Tenant,
the Court will automatically give your Housing
Association the possession of your home as you have no
security of tenure.
If you are evicted, your Housing
Association will continue to take action to recover the amount
owed. If you contact the Council as a result of homelessness
occurring due to non payment of rent you may be considered to
have made yourself homeless intentionally and as such would not be
entitled to alternative permanent accommodation provided by the