Household Waste Rubbish Collection
Information on our refuse and
recycling service, including details of containers, our waste
collection policy and useful links.
Important Information - Changes to Kerbside Waste
During 2012, we added
cardboard and plastic bottles to the kerbside recycling collection
If you haven't received new recycling containers, please be
patient with us. You are part of a different waste collection
round and will receive this service soon.
Alternate Week Kerbside Waste Collection
We provide all residents with an Alternate
Week Collections (AWC) service:
Collection of non-recyclable refuse
Collection of garden waste and dry recyclable materials
Standard containers are as follows. If you haven't received new
recycling containers, this means that your property is not yet on
the enhanced kerbside recycling service.
Containers are Council property and must remain at the premises.
Residents buying houses should ensure that that all containers are
- For residents who only produce a small volume of waste, a 140
litre bin is available on request, for non-recyclable waste or
- 30 litre (shopping type) plastic baskets are available for
recycling materials, such as glass, cans, paper and plastic bottles
These may be suited to residents with mobility problems, as they
can be carried using in one hand.
- A small number of 40 litre blue boxes for paper and cardboard
recycling are available instead of the re-usable bag.
- Lids or elasticated nets, to contain materials in kerbside
boxes, are available on request.
[ Back to
Generally, all non-recyclable household waste from the
property can be placed into the refuse wheelie bin.
We always promote home composting as a first option. However, a
kerbside recycling collection service is available for
garden/botanical waste such as grass cuttings, hedge clippings, cut
flowers, plants, shrubs etc. These are all acceptable materials for
composting (in line with Government guidelines).
Dry Recyclable Materials - Glass, Cans,
Paper, Cardboard and Plastic Bottles
It is essential to use the correct boxes and bag for your
recyclable materials. Unfortunately, we cannot collect your
materials if they are all mixed together.
[ Back to
Where do we collect from?
RDC provides a kerbside waste collection service. Please
place all waste containers at the nearest point to the edge of the
public highway but please make sure that they do not cause an
Only correctly presented containers will be collected. If there
is a problem finding a suitable location for the
container, contact us and an officer
will arrange to visit the property to identify a suitable
alternative collection point.
Please return the waste containers to a position within the
confines of your property on the same day following collection.
When do we collect?
All collections take place on the same day, each alternate week,
between 6am and 5pm. We cannot guarantee collection time therefore
all containers should be placed out for collection by 6 am.
If we need to permanently change the collection day, we will notify
you in writing, in advance.
For details of your collection day and to find a calendar
showing the collection pattern of your refuse and recycling, please
visit our interactive map page for all the details.
[ Back to
If we miss collection of recyclable or non-recyclable waste and
it's our fault, a crew will return within five working days
(usually much sooner) to rectify the situation.
If you don't put your containers out for collection of
recyclable or non-recyclable waste at the advised time, no
arrangements will be made to return to the property until the next
due collection date for that material.
What We Cannot Collect
- Stones, rubble, soil, building materials, car parts, batteries,
oil, solvent based paint, chemicals, tree branches, asbestos based
materials, fluorescent tubes (including compact fluorescent lamps)
TV's and anything too large to fit comfortably into the bin. These
materials should be taken to a Household
Waste Recycling Centre.
- Fire ashes should be cold before putting them in the bin, to
avoid fire risk,
- Recyclable materials should not be put in the non-recyclable
[ Back to
Please ensure that the right materials are placed into the
correct containers. When the collection teams find
containers that are contaminated, they are instructed not to
collect them and a label will be left informing you of the reason
Heavy Containers or Wheelie Bins
Containers or wheelie bins, which are excessively heavy, will
not be emptied. Collection crews will place a leaflet or sticker on
the bin to inform you of the problem.
Excess or Side Waste
We operate a strict no side waste policy and only waste
contained in RDC's containers will be collected. Additional side
waste will be placed in the emptied bin or returned within the
boundary of the property following collection
No excess waste will be removed from around the bin except when
we change arrangements such as at Christmas or Bank
Continual issues with side waste may require a visit to the
property by an officer, to discuss reasons for the problem.
Waste stacked high above the top level of the wheelie bin,
preventing the lid from closing, will be removed and put back
in the emptied bin, or returned within the boundary of the property
after collection. Overfilled bins pose a health and safety risk for
collection operatives when they present bins to the lifting
Waste which cannot fit comfortably into a container can be taken
to a Household Waste Recycling Centre.
[ Back to
What Happens When We Have Not Been Able to Collect Your
Please ensure you leave your waste out for collection.
We will always leave you a label or card explaining why your
waste has not been collected (expect when caused by severe weather
etc.). The collection teams will report all non-collections
to their supervisor and a visit may be arranged with the
householder to discuss the situation.
The Council will not return to collect waste or recycling until
the next scheduled collection day.
Properties Unsuitable for Wheeled
Some terraced or town centre properties are not suitable
for wheeled bins, so we will provide 52 liners per year for
non-recyclable refuse and 26 compostable bags for garden waste
(with a further 26 provided free, on request). You may be
provided with a wheeled bin for storage purposes only. A
maximum of 3 liners per property will be taken at each collection
[ Back to
If you cannot manage the standard issue waste containers or
alternative containers, you can request an assisted collection service.
Residents who qualify for an assisted collection will be provided
with 52 liners a year for non-recyclable refuse and 26 compostable
bags for garden waste (with a further 26 provided free of charge on
A smaller basket style container with a handle is also
available for recyclable materials, which may be easier to
A back door collection service will be provided to residents if
you require an assisted collection.
Properties using liners may be provided with a wheeled bin for
storage purposes only, where appropriate. A maximum of 3 liners per
property will be taken at each collection interval.
If there are 7 or more permanent occupants in your
property and you experience capacity problems with additional
non-recyclable waste you may, at the discretion of the Streetscene
Manager, be issued with an additional 140 litre bin.
Properties with 5 or more permanent occupants will be issued
with a 240 litre capacity wheeled bin for non-recyclable waste.
Please complete an application form stating
full names of all those permanently resident at the property. This
excludes full-time students living away from home or family members
who are non-permanent, but may visit at weekends or holiday
[ Back to
Multi Occupancy or
Multi occupancy/storey or residential homes will be considered
for individual solutions, tailored to specific requirements. This
could involve the provision of larger bulk containers at an agreed
central collection point.
If you live in a remote property, or along a private road, you
will be required to bring your containers to the edge of the
nearest adopted public highway. Liners will be issued where it is
impractical to site bins. Where there are four or more properties,
a kerbside collection at a designated point will be agreed on the
understanding that the access road is suitable for collection
Mixed Hereditaments (Combined Household and
These properties will be supplied with standard household waste
containers in the normal way, as detailed above. However, no
commercial refuse should be placed into household waste containers.
The owner or occupier should take out a separate trade waste
agreement with RDC (or other properly licensed waste management
company) for any commercial waste generated.
[ Back to
Small Properties with No Storage
A small number of flats or bed-sits (usually located in market
towns) considered as having no adequate storage area for even small
waste containers may receive different collection arrangements to
the standard alternate week collection system, particularly when
siting containers would cause a public nuisance or obstruction.
Individual solutions will be tailored to specific
If you have a family member who produces additional
non-hazardous medical waste, due to a medical condition, you
may be entitled to an additional 140 litre bin for
non-recyclable waste. Please complete a short application form for this
Arrangements can also be made for the collection and dispose of
clinical waste bags by a specialist contractor,
which are usually made by the local hospital or specialist nurse.
Please contact us if you have any
queries regarding this service. Sharps
containers should be returned to the prescribing doctor's
practice for disposal.
[ Back to
Containers for newly built properties will normally be delivered
within five working days of a request and supporting information on
waste minimisation and recycling will be supplied.
The cost of all containers supplied to new developments (5 or
more properties) in the District will be recharged to the
Damaged containers will be replaced, or repaired free of charge
if the damage was the result of mishandling by collection crews,
manufacture or life expectancy.
You may be charged for replacement or repairs for other damage
and lost or stolen containers.
There is no option to purchase additional containers for
recyclable or non-recyclable purposes. Please note that only
containers that are issued by the Council will be emptied.
Any additional wheeled bins for non-recyclable waste previously
purchased by householders from RDC (or obtained from any other
source) will not be emptied once the new enhanced recycling service
is being provided.
[ Back to
If collections have not been made due to severe weather, such as
flooding or icy conditions, please leave your containers out and we
will arrange for collection as soon as it is practical and safe to
However, in cases of prolonged severe weather, we may have to
alter collection patterns for various materials. Please visit to
this website for up to date information when there are disruptions
to regular services for reasons outside our control.
Public Holidays (including Christmas)
For most public holidays during the year, kerbside waste
collection services for all households run a day late.
Over the Christmas holiday period, collection arrangements may
vary from year to year, however wherever possible collections will
run a day or two late. We will notify residents of amended
collection details in advance using a label on the bin or a
Details of changes to kerbside waste collection services will
also be available on this website.
[ Back to
Disposing of confidential waste
Companies offering confidential
document destruction services in Ryedale include:
Todds Waste Management Tel: 01845 523131 or see Useful Links
Yorwaste Tel: 01609 774400 or see Useful Links
Paper Wise Tel: 01347 879142 or see Useful Links
Always check with the company that they have a valid Environment
Agency Waste Management License to handle this type of waste before
entering into any agreement.
We do not currently offer a separate food waste recycling
service, but encourage you to reduce food waste where possible. For
more details about food waste issues visit Love Food Hate Waste.
A third of the food we buy in the UK
ends up being thrown away, that's 6.7 million tonnes of food every
year. And the most frustrating thing is that most of what we throw
away could have been eaten.
Wasted food is a waste of money and a major contributor to
climate change. Most of this waste ends up in landfill sites where
it rots and releases methane, a damaging greenhouse gas. The food
we throw away is also a huge waste of the energy, water and
packaging used in its production, transportation and storage.
Love Food Hate Waste is a campaign from WRAP (Waste &
Resources Action Programme) that provides tasty leftover
recipes, practical advice and top tips that helps us cut back
on wasting food. Visit Love Food Hate Waste for
more ways to love food and reduce our food waste.
Waste Collection Commitment
We will work closely with residents to ensure the
environmental impacts of waste are minimised and costs are
affordable to Council Tax payers. In 2010 we endorsed the
Waste and Resources Action Programme (WRAP) Waste Collection
Commitment to demonstrate the continued objective to provide a good
waste and recycling service, which represents value for money and
meets the needs of our residents. This means we will:
- explain clearly what services you can expect to receive;
- provide regular collections;
- provide a reliable collection service;
- consider any special requests that individual households may
- design our services and carry out collections in a way that
doesn't produce litter;
- collect as many materials for recycling as we can and explain
to you what happens to them;
- explain clearly what our service rules are and the reasons for
- tell you in good time if we have to make changes to your
services, even temporarily;
- respond to complaints we receive about our services; and
- tell all our residents about this commitment to collecting
We work together with the York and North Yorkshire Waste
Partnership (YNYWP), comprising North Yorkshire County Council, the
City of York Council and the six other district councils of North
Yorkshire. The YNYWP is committed to reducing, re-using and
recycling as much waste as possible, as an alternative to landfill
In the Waste Partnership's strategy, the following minimum
targets for recycling or composting household waste have been
50% by 2020
These are broadly in line with national Government and wider
European targets for the recycling or composting of household
Which day are my bins
We have an online calendar, where you can
your bin collection day, the dates of collection and details of
what will be collected (refuse or recycling).
There is the option to search by your postcode on our
interactive map or by zooming in on the map to find your property.
Clicking on your property will show your waste collection day and
then follow the link to your Waste Collection Calendar. The
calendar shows the materials collected each week and any changes to
your collection day, such as after Bank Holidays.