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New Claim: Housing Benefit

To make a claim for Housing Benefit you will need to complete a Housing and Council Tax Benefit application form. There is only one form to claim both Housing and/or Council Tax Benefit. You can visit or telephone Benefit Services at Ryedale House or one of our Area Offices to request an application form. You can also log onto our benefits calculator  to find out if you might qualify before sending for a form. Alternatively, an application form is available from the Document links at the bottom of the page.  Complete the Housing and Council Tax Benefit application form to see if you are entitled to help with your rent and/or Council Tax. You will need to complete all the questions, sign and date the declaration and provide all the information requested on the form in support of your application.
 
On this page
Please use the following links to navigate to the section(s) of the page which you may be interested in.

Who can Claim Housing Benefit?
You can apply for Housing Benefit if you have capital/savings of £16,000 or less, or if you have more than this and are receiving Guarantee Pension Credit. Applicants who receive Income Support, Income Based Job Seekers Allowance or the Guarantee Pension Credit are entitled to maximum Housing Benefit. Applicants with all other types of income will have their claim assessed based on their income, savings and household members. It will be necessary to supply up-to-date proof of all income and savings to comply with Verification Framework. For couples, the total amount of savings/capital that the claimant and their partner have between them is taken into account. By partner we mean someone of the opposite sex you are married to or live with as if you were married; or a person of the same sex you have entered into a civil partnership with or live with as if you are civil partners.

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How Benefit is Paid
No matter what frequency you pay rent to your landlord Housing Benefit is normally paid two weeks in arrears to the claimant or four weeks in arrears if paid to the landlord.  Housing Benefit is normally paid directly to a claimants bank/building society account by BACS.  Where a person requests for Housing Benefit to be sent direct to the landlord, a form must be completed by the landlord to confirm their acceptance to receive the payments and repay any overpayment, should one occur. Online forms: Direct Payment to Landlord form.

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Documentary Evidence
Any kind of documentary evidence supplied must be the original documents, photocopies are not acceptable. Documentary evidence must be supplied for both the person who is claiming benefit and their partner if they have one. By partner we mean someone of the opposite sex you are married to or live with as if you were married; or a person of the same sex you have entered into a civil partnership with or live with as if you are civil partners. Please do not send valuable items through the post. If you can, bring them into our Benefits counter at Ryedale House or take them to one of the Area Offices so that all the necessary details can be taken and your documents returned to you straight away. If you cannot provide all the evidence with the application form, send the form back so you will not lose out on your date of claim; and provide any other evidence within four weeks. We can start to look at your claim but will not be able to pay you any benefit until all the evidence has been received.
 
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Income Disregards
There are standard amounts which can be deducted from some types of income when calculating the total income to be used for Housing Benefit purposes and these are given below :
  • Single Claimants: £5.00 can be deducted from weekly earnings
  • Couples: £10.00 can be deducted from total weekly earnings
  • Disabled/Long-Term Sick: £20.00 can be deducted from total weekly earnings
  • Lone Parents: £25.00 can be deducted from weekly earnings
  • Maintenance Payments: £15.00 can be deducted from the total weekly amount of maintenance payments received for dependant children
Although Benefit Services still need to know if someone is receiving any of the following types of income because they may mean a higher applicable amount can be used in the calculation, they are disregarded in :
  • Disability Living Allowance
  • Attendance Allowance
  • Mobility Allowance
  • War Disablement Pension
  • War Widows Pension

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Non-dependant Deductions
A non-dependant is a person who lives with a benefit claimant who is not a partner, spouse, boarder, sub-tenant, joint occupier/tenant or dependant child. A deduction is made from a claimant's Housing and/or Council Tax Benefit for most non-dependants who live with the claimant. 
 
Once a claimant's benefit entitlement has been calculated in the normal way, if a Non-Dependant Deduction applies, a standard amount is deducted from the benefit entitlement. There are various levels of these deductions and the amount deducted depends on the income of the Non-Dependant. The reason for making these deductions is that Non-Dependants are expected to be contributing to the household costs and if a deduction applies, it has to be made regardless of whether or not the Non-Dependant does actually contribute to the household costs. However, there are circumstances when a non-dependant deduction does not apply. A non-dependant deduction is made in any of the following circumstances; if a claimant or their partner is:
  • receiving Pension Credit, either Guarantee Credit, Savings Credit or both
  • registered blind; or
  • receiving the care component of the Disability Living Allowance at any rate;
  • receiving Attendance Allowance;
and the non-dependant is:
  • staying with the claimant but their normal home is elsewhere;
  • receiving a Youth Training Allowance paid in connection with a Youth Training Scheme;
  • a full-time student;
  • aged 16 or 17 years;
  • a prisoner;
  • a hospital in-patient for more than 6 weeks;
  • aged less than 25 years and receives Income Support or Income Based Job Seekers Allowance. As shown in the Non-dependant deductions table there is still no non-dependant deduction for Council Tax Benefit where the non dependant receives Income Support or Income Based Job Seekers Allowance, regardless of their age.

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Amounts of Non-dependant Deductions
There are various rates of deductions including the nil rate which is used in exemption cases. The lowest rates of deductions apply to all non-dependants who are not in remunerative work, including those receiving benefits or on training courses. The rates of deductions which apply to non-dependants in remunerative work depends on the weekly income, which includes earnings and any other income (except any income which is disregarded). Remunerative work means work for which payment is made for 16 hours or more per week. Online forms: Non-Dependant Deductions for Housing and Council Tax Benefit. The 48 week figures for Housing Benefit are the amounts deducted when the claimant has 4 rent free weeks during the year, for example, claimants who are tenants of Ryedale Housing Association.

In order to apply the correct Non-Dependant Deduction, Benefit Services will need proof of all the income of a Non-Dependant, including income received from savings. If no proof or inadequate proof of the Non-Dependant's income is provided, the highest deduction will be made. The following are accepted as sufficient proof :

Earnings from an employer (including Statutory Sick Pay and Statutory Maternity Pay) - last 5 consecutive payslips (if paid weekly), last 2 consecutive payslips (if paid monthly or four weekly) and last 6 consecutive payslips (if paid fortnightly). Handwritten payslips cannot be accepted and therefore, if printed payslips are not available, a certificate of earned income must be completed by the employer. This form is available from the link at the bottom of this page. Alternatively, contact Benefit Services at Ryedale House, either in person or by telephone to request the form. 

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Local Housing Allowance

What is Local Housing Allowance?
Local Housing Allowance (LHA) is a new way of working out new claims for Housing Benefit for tenants renting their accommodation from a private landlord.  It also affects tenants already getting Housing Benefit who move into accommodation rented from a private landlord.
 
LHA is being introduced on 7 April 2008.  With LHA, your benefit will be based on:
  • Who lives with you
  • Which area you live in
  • How much money you have coming in
  • What savings you have
In some cases the amount of benefit you are entitled to will be affected by other things.  These can include:
  • How much your rent is
  • Whether anyone living with you is expected to contribute to your rent
Why has the Housing Benefit scheme changed?
The existing Housing Benefit scheme is complex.  Local Housing Allowance has been introduced to simplify the process of claiming and to meet a number of key aims:
 
Fairness:  LHA is designed to pay the same amount of benefit to tenants with similar circumstances living in the same area.
Choice:  It allows you to choose between the quality and price of your accommodation.
Transparency and simplicity:  It allows you to find out in advance the maximum benefit you might receive.
Personal responsibility:  LHA is paid directly to you to allow you to take responsibility for your own financial affairs and pay your rent yourself.
Financial inclusion:  It encourages you to have a bank account and set up a standing order or direct debit to pay your rent, which will make your payments more secure.
Improved administration:  The requirement to refer individual rents to the Rent Service is removed.  This means that we can speed up the processing of your claim and pay you quicker.
 
Which tenants are affected?
From 7 April 2008 most new claims received from private tenants will be calculated using the new LHA rules.  Tenants already getting Housing Benefit will not be affected to begin with, but will change over to LHA if:
  • You have a change of address
  • You have a break in your entitlement to Housing Benefit
The following are not affected by LHA (but can still get Housing Benefit).
  • Council or Housing Association/Registered Social Landlord tenants
  • Tenancies that started before 15 January 1989
  • Tenants who live in caravans, mobile homes and houseboats
  • Tenants in hostels or homeless accommodation
  • Boarders
  • Many people living in Supported Housing
How does it work?
LHA is based on the number bedrooms you require and the area in which you live.  Ryedale District Council has three sets of LHA rates, Scarborough,York and Richmond/Hambleton.
 
Each month the Rent Service reviews rents and uses this information to establish an LHA rate for the types of accommodation listed in the table below and sends us details of these rates.  We apply the appropriate rate to all claims we receive in that month.
 
The weekly figures below are for illustration only.
 
Category Type
Area - Scarborough (£)

 Area – York (£)

Area - Richmond/Hambleton (£)
Shared Accommodation
47
58 51
1 bedroom self contained
85.38
103.85
98.30
2 bedroom property
109.62
126.92
113.32
3 bedroom property
121.15
150.00
140.00
4 bedroom property
150.00
240.00
226.00
5 bedroom property
150.00
320.00
275.00
 
There may be more than one set of LHA rates in your area depending on where you live.  The Rent Service will review the rates every month.  They may remain the same or change each month.  Current LHA figures are available as well as previous months' figures (all downloadable PDFs):  LHA Figures for 2008LHA Figures for 2009. January 2010 LHA Figures. February 2010 LHA Figures. March 2010 LHA Figures. April 2010 LHA Figures. May 2010 LHA Figures. June 2010 LHA Figures. July 2010 LHA Figures. August 2010 LHA Figures. September 2010 LHA Figures.
 
Once the rate is applied to your claim it will usually continue to apply for the next 12 months unless you have a change in your household composition.  After 12 months it will be reviewed.
 
How many rooms am I allowed?
The rate that applies to each tenant is based on the number of bedrooms you require for you and the people who live with you.  You are allowed one bedroom for each of the following:
  • Every adult couple
  • Any other adult aged 16 or over
  • Any two children of the same sex – aged under 16
  • Any two children regardless of sex – aged under 10
  • Any other child
We are not allowed to take into consideration extra room requirements for medical conditions (where couples sleep in separate bedrooms) or where couples are separated and children come to stay.
 
The number of rooms you are allowed may change from time to time e.g. when a child reaches the age of 10 or 16 years.  We will deal with age related changes automatically and will recalculate your benefit entitlement.
 
However, there are some changes that you must tells us about – see ‘Changes in Circumstances’
 
Joint tenants, single claimants under 25 and shared accommodation.
There are special rules for the following:
 
Joint tenants
Joint tenants are people who are not living together as a couple, but who share a property and are named on the tenancy agreement.  Each joint tenant will be allocated the LHA rate for their own household, not including the family of the other joint tenants.
 
Single claimants under 25
If you are single and aged under 25 you will usually be allocated the LHA rate for ‘shared accommodation’ regardless of the type of accommodation that you occupy.
 
Shared accommodation
Single claimants aged 25 and over and couples with no dependent children are allocated the one bedroom rate of LHA – provided that they rent appropriately sized accommodation e.g. a one bedroom flat or studio etc.
However, if they choose to occupy accommodation where facilities are shared then they will only be allocated the ‘shared accommodation’ rate of LHA.
 
How much will I get?
Under the new scheme you can work out the number of bedrooms required by your household and then look up your LHA rate in the published tables.
 
LHA is the maximum amount that you can receive and may reduce depending on your income, savings and circumstances (means test).
 
If the rent you are charged is less than the LHA rate you will be able to keep any extra money – subject to a limit and the means test.  If the rent charged is more than the LHA you will have to make up the difference to your landlord.
 
Example:
Chris and Sue want to rent a property in the Scarborough Area 1, and want to know how much benefit they might get.  They have two children, James and Katy. James is 8 years old and Katy is 13 years old.
 
They have seen a property they like and the landlord is charging £120.00 per week.
 
Using the information above, they would need 3 bedrooms.  This means that their LHA rate for Area 1 is £110.00 per week
 
If they rent the property they have seen, they will have to find at least £10.00 of the rent themselves (and maybe more, depending on their income and savings).
 
Changes in Circumstances
It is your responsibility to notify the Council’s Benefits Services of changes in your circumstances.  This includes changes in your rent, income, savings and the number of people in your household.
 
Making Payments
Local Housing Allowance will usually be paid into your bank or building society account.  This is the safest and easiest way of receiving your benefit.  You are then responsible for making arrangements to pay your full rent charge to your landlord.
 
Using a bank account to pay your rent
Having a bank account allows you receive benefit payments from us more securely.  You can then pay your rent to your landlord by direct debit, standing order, telephone banking or Internet banking.
 
You can also ask your bank to ensure that the payments we make to you are only used to pay your rent.  Please ask your bank about an ‘Appropriation of Funds Order’
 
Basic bank accounts
Basic bank accounts are available to everyone from most banks.  These accounts offer less services than a standard bank account but can be opened without a deposit.  Basic bank accounts usually offer the following services:
  • Direct Debits
  • Standing Orders
  • Cash Card
  • Telephone banking
They do not usually include:
  • Cheque books
  • Overdraft facilities
  • Debit Cards e.g. Switch
Opening a basic bank account
Obtaining a bank account has, in the past, been difficult for those with previous or existing debt problems.  However this is no longer true and most banks now have a basic bank account available to everyone, including those with poor credit records.  Opening a bank account is now easy and makes managing your finances easy too.
 
The law says that anyone opening a basic bank account has to provide proof of their identity and where they live.  This means that banks will ask you for at least two forms of identity.  These must be up to date.  Each bank can decide the types of identity they will accept.
 
If you need advice on opening a bank account or building society account you can download Basic Bank Account - A Guide
 
Problems paying your rent
If you are likely to experience serious problems by receiving direct payments of LHA we may make payment directly to your landlord, if:
  • We consider that you are unlikely to pay your rent or have difficulty managing your own affairs
  • You are more than eight weeks in arrears with your rent
A few examples may include
  • Mental or physical disabilities
  • Learning difficulties
  • People fleeing domestic violence
  • A history of financial problems
In accordance with Ryedale District Council’s Safeguard Policy each decision will be considered on an individual basis and decisions will be reviewed regularly.  We will ask for evidence to support our decisions.
 
Where to get help
If you have any questions about the payment of your Local Housing Allowance you should contact Ryedale District Council’s Benefits Service.
 
You can get more detailed information about banking and advice on managing your money by contacting your local Citizens Advice Bureau.
 
We have been working with the other North Yorkshire District Councils and City of York Council to produce guidance leaflets which are available at Ryedale House and the Area Offices at Pickering, Kirkbymoorside and Helmsley.  You can also download these leaflets by clicking on the links below.  The leaflets will provide general information about LHA Tenants Guide book, advice about opening bank accounts Making Payments and guidance for landlords Landlords Guide book. 
 
To find out your Local Housing Allowance rate please use the following link http://lha-direct.voa.gov.uk .
 
If you require any further information regarding LHA please contact the Benefits Services, PO Box 69, Ryedale House, Malton, YO17 7ZL – telephone (01653) 600666 or email benefits@ryedale.gov.uk
 
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Rent and Tenancy Details which Need to be Provided
In order to assess a claim for Housing Benefit, the applicant will need to provide the following information in connection with their claim :

  • written confirmation of the actual date they moved into the property
  • proof of the date the tenancy started (either a signed tenancy agreement or letter from the landlord)
  • proof of the amount and frequency of the rent payable (either a signed tenancy agreement or letter from the landlord confirming the amount of rent payable and details of any services included in the rent such as heating, lighting, fuel for cooking, hot water, laundry, cleaning, gardening, water rates, meals etc)
  • the name and address of the landlord
  • details of all the rooms in the whole property, which rooms are for the tenant's sole use and which rooms he/she shares with someone else (other than members of their family)
  • the type of property, e.g. detached/semi-detached/terraced house or bungalow, flat in a block/house/over a shop, caravan etc
  • confirmation of whether the property has any of the following, central heating, a garden, parking space or garage

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Ineligible Service Charges
Housing Benefit cannot be paid in respect of service charges included in the rent such as fuel costs, laundry, cleaning, gardening, water rates and meals. Amounts for any ineligible service charges are deducted from the rent charged in the calculation of Housing Benefit and as a result, the remaining figure is the eligible rent. The eligible rent is the amount used in the calculation of the claim for Housing Benefit.

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How Tax Credits affect Housing/Council Tax Benefit
For Housing and Council Tax Benefit purposes, Working Tax Credits and Child Tax Credits are taken fully into account as income. However, arrears of Working Tax Credits and Child Tax Credits (which are paid as a lump sum) are treated as capital, not income and where the arrears are paid as a result of a change in circumstances, they can be disregarded for 52 weeks. Changes to the amounts of Tax Credits, following annual uprating, can be ignored for 30 weeks. If you are already receiving Housing and/or Council Tax Benefit or if you have recently made a claim, you should send any Tax Credit award letter you receive, to Benefit Services at Ryedale House, as soon as possible. To find out more about Tax Credits see - Benefits and bills.

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How Pension Credits affect Housing/Council Tax Benefit
People who receive the Guarantee Pension Credit will be entitled to maximum Housing and Council Tax Benefit. Where there is no entitlement to the Guarantee Pension Credit but there is entitlement to Savings Credit, Housing/Council Tax Benefit will be assessed in the normal way, based on all the income and savings. In the same way, a claim for Housing/Council Tax Benefit for a person aged 60 or over, who does not receive a Pension Credit, will be assessed under the normal rules, again, based on all the income and savings. To find out more about Pension Credits see - Benefits and bills.

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Self-employed
When a person states that they are self-employed, this is usually sufficient to accept that their income should be calculated as a self-employed person. However, in cases of doubt, it may be necessary for the person to provide documentation such as records of National Insurance contributions or tax records in order to establish whether they are employed or self-employed.

The period of trading used to calculate income in the assessment of Housing and/or Council Tax Benefit is usually the period of the last full year’s accounts. However, where a person has only just become self-employed and therefore, has not been trading for a full year, the income is calculated based on whatever information is available and Benefit Services will request further details after 3 months, 6 months, 9 months and a full year. Sometimes it is more appropriate to use a period of trading which is more representative of the current trading position or reflects fluctuations in business activity. In some cases, further information may be requested, for example, receipts, bank statements and invoices. A Self-employed Earnings Declaration Form is available from the Document Links at the foot of the page.

Benefit Services will calculate the net profit over the period of trading. There are only certain business expenses which can be deducted from the gross profit and these must be wholly and exclusively incurred with the purposes of the business - any expenses which are for personal/private use will not be allowed. Some examples of allowable expenses are given below:

  • the repayment of capital on any loan used for replacing existing business assets such as tools, plant equipment or machinery or the repair of an existing business asset but only to the extent that no insurance policy covers the cost of repair;
  • income spent on the repair of an existing business asset except to the extent that any sum is payable under an insurance policy for its repair;
  • interest paid on loans, including hire purchase agreements taken out for business purposes;
  • VAT paid in excess of VAT received;
  • expenses that have to be met in order to conduct the business, including employees’ wages;
  • proven bad debts (where default has occurred);
  • advertising costs;
  • telephone, telex, fax costs;
  • legal/accountancy charges connected with the business;
  • stationery;
  • transport costs (not including petrol costs from home to work);
  • rent, rates, water charges and insurance premiums on business premises.

The following expenditure items cannot be deducted from the gross profit:

  • capital expenditure (expenditure on a capital item for example fixtures and fittings, vehicles etc);
  • money used to set up or expand a business;
  • depreciation or write-off of equipment etc;
  • money spent on business entertainment or meals, including promotional events;
  • compensation for losses incurred before the beginning of the assessment period or for other losses;
  • losses suffered in running other businesses;
  • domestic or personal expenses, such as drawings, and any expenses that are not essential in running the business, for example, personal use of a vehicle.

Once the net profit for benefit purposes has been established, the net income is calculated by deducting the following:

  • notional tax;
  • national insurance contributions (class 2 and/or 4);
  • half of any contributions payable in respect of a retirement annuity contract or personal pension.

The net income figure is then converted to a weekly figure according to the period of trading used and this figure is used as weekly income in the benefit calculation. Many self-employed people draw money from their business for everyday living expenses.

These ‘drawings’ are not an allowable business expense. If the gross profit figure has been reduced by the amount of ‘drawings’, these will be added back to the gross profit. In the same way, where there is a loss and ‘drawings’ have been taken, these will be added back to the gross profit. Where ‘drawings’ are shown in the capital account, these are ignored.

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Self-employed Childminders:  Only one-third of the gross profit is used when calculating the income of self-employed childminders. No business expenses are deducted. Notional tax, national insurance contributions (class 2 and/or 4) and half of any contributions payable in respect of a retirement annuity contract or personal pension are deducted from the remaining one-third of the gross profit in the normal way.

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Self-employed Partnerships:  Income from self-employed partnerships is calculated according to how the share of profits has been calculated. Where there is a deed of partnership, this will contain details of this calculation and where there is no deed, the profits will be regarded as shared equally among the partners, unless there is any other express or implied agreement between them.

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Students who are Eligible to Claim Housing/Council Tax Benefit
Most students are excluded from being eligible to claim Housing/Council Tax Benefit. However, students who are in one of the prescribed vulnerable groups listed below eligible to make a claim.

  • You are registered/certified blind.
  • You have an invalid vehicle supplied by the NHS.
  • You are a lone parent.
  • You are aged 60 years or over.
  • You are aged under 19 years and following a course of further (not higher) education, for example 'A' levels or similar.
  • You are in receipt of a Disabled Students Allowance due to deafness.
  • You and your partner are both students and receive Child Benefit for your children.
  • You are single and responsible for a child boarded out by a local authority or voluntary organisation.
  • You have had to interrupt your studies due to illness or caring responsibilities and are prevented by the educational establishment from returning to your studies - in this case you may claim from the date you recover or cease caring, until you return to your studies.

Partners of students who are students themselves able to make a claim for the couple and in this case, the non-student partner must make the claim.

Student grants and loans are taken into account as income. Grant income means any kind of educational award or grant, from whatever source, including a scholarship, studentship, exhibition, allowance, bursary, awards/grants from public funds and any assessed parental or spouse’s contribution whether or not it is actually paid. Student loans are taken fully into account as income for any student who is eligible to receive one, whether they choose to borrow a lesser amount than is available or indeed, whether they choose not to take out a loan at all. A weekly income disregard of £10.00 applies to loan income. A student may have several other sources of income which are treated in the normal way for Housing/Council Tax Benefit.

For Housing/Council Tax Benefit purposes, some of the elements included in a student's grant/loan are disregarded when calculating the income to be taken into account. These are as follows.

  • Expenses for term-time residential study away from the student's educational establishment.
  • 'Two Homes' grant - awarded where the student maintains a separate home because of the location of the course.
  • Additions for a person residing outside the UK where the student's applicable amount does not account for that person.
  • Free School Meals.
  • Tuition/Exam Fees - this allowance is paid directly to the educational establishment.
  • Loans to part-time students - up to £500.
  • Disabled Students Grant.
  • Hardship Fund payments.
  • The Childcare Package.
  • Books/Equipment (statutory amount - currently £370).
  • Travel (statutory amount - currently £290).

A Student Details Form will need to be completed and proof of any student income will need to be supplied, for example, the grant/loan financial assessment. A Student Details form is available from the Document Links at the bottom of this page or you can contact Benefit Services at Ryedale House to request one.

If you are the only liable person for Council Tax and there are other adults living with you, you may be able to claim help with the Council Tax based on the income of the other adults (Second Adult Rebate) - see Benefits and bills for details on Second Adult Rebate (Alternative Council Tax Benefit).

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Ryedale District Council, Ryedale House, Malton, North Yorkshire, YO17 7HH, Tel: (01653) 600666, Fax (01653) 696801, Email: enquiries@ryedale.gov.uk