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Generic change of circumstances form

The information below tells you what you need to do if there is a change in your circumstances which may affect your entitlement to Housing/Council Tax Benefit and what might happen if you don't inform us at the relevant time.
Types of changes you need to tell us about
It is important to tell us about any change in your circumstances which may affect your entitlement to Housing/Council Tax Benefit. This will enable Benefit Services to re-assess your claim accordingly and make sure you receive your correct entitlement to benefit. In some cases, it may be necessary to stop your claim for benefit and ask you to complete a new application form. There are many different types of changes that we need to know about and some examples are given below.
  • When there is a change in any type of income of any member of the household, either an increase or a decrease.
  • When there is a significant change in the amount of savings/capital held by any member of the household, either an increase or a decrease.
  • When a member of the household moves to another address, either temporarily or permanently.
  • When someone else moves into the household.
  • When the whole household moves to another address.
  • When a member of the household dies.
  • When a new child is born.
  • When there is a change in the amount of your rent, either an increase or decrease.
  • When there is a change in the number of hours worked by any member of the household, either an increase or a decrease.
If you move house and wish to inform the Council at a single point, either e-mail newaddress@ryedale.gov.uk or telephone (01653) 600666 at any time, where it is possible to leave a message which will be used to update all the District Council's systems. Please provide in the format: name; old address; name of incoming occupier - if known; new address, date of move: Under the Data Protection Act this information will be distributed to all the relevant sections of the District Council.
 
When you need to tell us?
You must tell us as soon as the change in your circumstances occurs, or within one calendar month of the change occurring, otherwise you may lose benefit entitlement or there may be an overpayment of benefit which will need to be repaid to the Council. Even if you are waiting for documentary evidence to provide in support of the change which has occurred, you should tell us about the change straight away and provide any further information when it becomes available.
 
What you need to tell us and how?
You should confirm details of any changes of circumstances in writing within one calendar month of the change occurring. We need to know details of what change has occurred and the exact date on which it occurred. If, for some reason, you are unable to put the details in writing straight away, you should inform us first by telephone and confirm the details in writing as soon as possible. Wherever possible, you should supply evidence of the details that have changed.
 
What happens when we receive details of the change?
Your claim will be reassessed to take into account the details that have changed and you will be notified in writing of how your benefit entitlement has been affected. Where the change means that more benefit is payable, the claim will only be reassessed from the Monday following the date of the change if Benefit Services has received details of the change within one calendar month. Where the change means that less benefit is payable, the claim will be reassessed from the Monday following the date of the change, regardless of when Benefit Services has received details of the change.
 
What will happen if you don't tell us at the relevant time?
If Benefit Services does not receive details of a change in circumstances within one calendar month of the date on which the change occurred and the change means that more benefit is payable, the claim will only be reassessed from the Monday following the date on which the details are received. This means a loss of benefit entitlement. However, if Benefit Services does not receive details of a change in circumstances until some time after the date on which the change occurred and the change means that less benefit is payable, the claim will be reassessed from the Monday following the date of the change. This means that there may be an overpayment of benefit which will need to be repaid to the Council.
 
Changes you need to tell us about if you receive Pension Credit
For people receiving Guarantee Pension Credit or Savings Credit, any changes relating to income or capital must be reported to the Pension Service. There are only certain types of changes that must be reported directly to the benefits department at Ryedale within one calendar month of the date on which the change occurred. Details of these changes are given below.
 
Guarantee Pension Credit
  • Changes to your tenancy, for example an increase in the amount of your rent charge.
  • If anyone aged 18 years or over moves into or out of your household.
  • Changes to the income of anyone aged 18 years or over living in your household.
  • If any member of the household is absent from home where the absence is likely to exceed 13 weeks.
Savings Credit
  • Changes to your tenancy, for example an increase in the amount of your rent charge.
  • If anyone aged 18 years or over moves into or out of your household.
  • Changes to the income of anyone aged 18 years or over living in your household.
  • If any member of the household is absent from home where the absence is likely to exceed 13 weeks.
  • Changes relating to dependant children.
  • Changes to Child Tax Credit.
  • Changes to Child Benefit.
           
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Ryedale District Council, Ryedale House, Malton, North Yorkshire, YO17 7HH, Tel: (01653) 600666, Fax (01653) 696801, Email: enquiries@ryedale.gov.uk