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Overpayments

An overpayment of benefit happens when benefit is paid to which you are not entitled. This may happen if there is a change in your circumstances which means you will be entitled to less benefit.
 
How will I know if I have got an overpayment?
We will write and tell you when this happens.  We will tell you;
  • What caused the overpayment.
  • The dates of the overpayment.
  • The amount of the overpayment.
  • What to do if you disagree with the overpayment.
If we are going to ask you to pay back the overpayment we will write to you again to tell you how this will be done.
 
For more information on Overpayments please read our leaflet.
 
If you do not agree with the overpayment you may want to appeal against the decision. 
 
Please see our separate leaflet "Understanding our decision and Making an appeal".
 
How is the overpayment recovered?
  • If you are still getting Housing Benefit, your benefit may be reduced each week to recover the overpayment.
  • If you no longer qualify for benefit then an invoice will be sent to you..
  • If your landlord was paid your benefit, we may ask the landlord to repay the overpayment in certain circumstances.
  • If you have been overpaid Council Tax Benefit,  you will be sent a new Council Tax bill, which will include any money you have been overpaid.  You can repay this online via the Online Payments process.
  • If your circumstances change, don't forget to let us know as soon as possible. 

It is very important that you tell us of any change in circumstances to avoid an overpayment of benefit.

If you need further advice please contact the Benefits Services on 01653 600666 or email benefits@ryedale.gov.uk.

 

           
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Ryedale District Council, Ryedale House, Malton, North Yorkshire, YO17 7HH, Tel: (01653) 600666, Fax (01653) 696801, Email: enquiries@ryedale.gov.uk