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English National Concessionary Travel Scheme

Free National Bus Travel

Since April 2008, concessionary bus travel has been improved to include national bus travel.  Eligible people can get free off-peak travel on all registered local services.

The National Concessionary Bus Pass is available to men and women who qualify by age and disabled people of any age who qualify under the categories listed in the Transport Act 2000.

Frequently Asked Questions

Q.  How will the change in age eligibility announced by the Government affect the date on which I qualify for a travel concession?

A.  The age of eligibility for concessionary travel will change in line with those changes being made to equalise eligibility for state pension benefits from April 2010.

As the pensionable age for women increase from 60 to 65 over the next 10 year period, 2010 to 2020 so too will the age of eligibility for concessionary travel for both men and women.

Anyone born after 5 April 1955 will not be eligible for concessionary travel until they reach the age of 65.

Q.  How can I work out when I can apply for concessionary travel?

A.  Either select the link below to the Direct Gov pension age calculator or contact Customer Services, Ryedale District Council, Ryedale House, Malton, YO17 7HH or telephone us on 01653 600666 ext 226 or 237.

When working out the date of eligibility for concessionary travel you should select the female gender in all cases regardless of gender.

Please note that if you are male this date only relates to eligibility for concessionary travel and not pension entitlement.

Q.  Will the change in age eligibility affect current pass holders?

A.  These changes will not affect anyone already in possession of a concessionary pass, only those due to turn 60 on or after 6 April 2010.

Q.  How do I apply for a National Bus Pass?

A.  You can apply for a bus pass when you have reached pensionable age or if you are eligible disabled.  For full details and an application form, either download online, contact Customer Services on 01653 600666 Ext: 226 or 237 or write to Ryedale District Council, Ryedale House, Malton, YO17 7HH.

Q.  Where can the National pass be used?

A.   The National pass is valid for free bus travel on all registered local bus services anywhere in England. The pass is not valid for travel on long distance express coach services, or for train travel. The pass cannot be used for local bus travel in Wales or Scotland.

Q.  When can I use the National bus pass?

A.   The National pass provides free travel across England from 9.30am until 11.00pm on weekdays, and all day on weekends and on bank holidays. Passes issued by North Yorkshire District Councils and City of York Council will also be valid at all times except between 6.00am and 9.00am Monday to Friday for journeys starting within North Yorkshire and City of York only. Local extensions to the national minimum standard, such as longer times when the pass is valid, will not be available when travelling in other areas. This is also likely to apply to other local scheme enhancements. For example, disabled people who are entitled to travel with a free fare companion may not be able to do so on journeys starting outside North Yorkshire or York. In other areas, only the passholder will be able to travel free.

 

Applying for a Bus Pass

1. By Online Form

Please download, print and complete the relevant application form (available from the link on the right)

Return the completed application form by post to:

Customer Services
Ryedale District Council
Ryedale House
Malton
YO17 7HH

together with:

  • a recent passport size photograph (please print your name, address and date of birth on the back)
  • proof that you live at the stated address (example: a photocopy of a recent Council Tax bill, driving licence, tenancy/mortgage agreement, medical card or current letter from any government organisation.  Bank statements and utility bills are not accepted.)
  • proof of your age (example: a good photocopy of your birth certificate or pension entitlement or medical card) 
  • if you are disabled you must also enclose a photocopy of your Disability Living Allowance letter or other documentary medical evidence.   If you applying on the grounds of disability you may be asked to provide additional evidence that you qualify for a travel concession.
  • if you are applying for a companion to be included, you must enclose proof that you are Registered Blind or Partially Sighted or in receipt of Higher Rate Care or Higher Rate Mobility Component of Disability Living Allowance or Higher Rate Attendance Allowance.

All supporting documentation will be returned to you from our office and your bus pass will be dispatched directly from the printers after processing.

Please do not send original documents by post.

 

2. In Person

You can attend:

Customer Services
Ryedale District Council
Ryedale House
Malton
YO17 7HH

Opening Hours:

Monday to Friday 09:00 to 16:30

Directions to Ryedale House.

You should bring the following documents with you

  • proof that you live at the stated address (example: a photocopy of a recent Council Tax bill, driving licence, tenancy/mortgage agreement, medical card or current letter from any government organisation.  Bank statements and utility bills are not accepted.)
  • proof of your age (example: a good photocopy of your birth certificate or pension entitlement or medical card)
  • if you are disabled you must also enclose a photocopy of your Disability Living Allowance letter or other documentary medical evidence.  If you applying on the grounds of disability you may be asked to provide additional evidence that you qualify for a travel concession.
  • if you are applying for a companion to be included, you must enclose proof that you are Registered Blind or Partially Sighted or in receipt of Higher Rate Care or Higher Rate Mobility Component of Disability Living Allowance or Higher Rate Attendance Allowance.

You do not need to bring a photo as you will be photographed as part of the pass production process.

 

Once your application is complete your bus pass will be dispatched to you directly from the printers

 

Terms and Conditions of use and Concessionary Bus Pass with Companion Entitlement

  • Bus passes that are entered from Ryedale District Council will be dispatched by post directly from the printers.
  • Your pass is valid at any time except between 6.00am and 9.00am Monday to Friday for journeys starting in North Yorkshire and City of York.  The pass is valid for journeys starting at any time in Craven District.
  • Your pass is valid between 9.30am and 11.00pm Monday to Friday for journeys starting elsewhere in England.  It is valid at all times on weekends and bank holidays.
  • Your pass is valid on all registered local bus services in England.  Ryedale residents may be eligible to use the Ryecat Ring and Ride community Bus Service.  Before you can book a journey with Ring and Ride you must contact the Ryedat offices on 01653 698888, who will advise you if you are eligible to use the service.  If you are eligible, registration is simple and quick, a small annual fee will be charged.
  • The pass is not valid if it is out of date, illegible, damaged or altered.
  • Use of the pass is subject to the conditions of carriage of the Operator on whose vehicle the journey does not guarantee any person the right to a seat on any such vehicle.  Bus passes are NOT valid on rail services, tour buses and express coach services or in taxis.
  • The North Yorkshire Concessionary Fares Partnership reserves the right to amend the terms of the travel concession scheme and to withdraw, amend or replace any pass.
  • You are obliged to notify Ryedale District Council if you pass is lost or stolen to enable us to hot list the lost.stolen pass and prevent the pass being used fraudulently.
  • If your pass has been stolen and you can supply a crime reference number there will be no charge.  If your pass has been lost or damaged there may be a charge depending on the circumstances.
  • You are obliged to notify Ryedale District Council of any change in circumstances that may affect your eligigility to a bus pass.  You must also contact us and notify any change of address.  If you move out of the Ryedale District you must return your bus pass, as you are no longer entitled to a concession from Ryedale District Council.
  • Companion Entitlement – Your companion need not travel with you on every journey, and need not be the same person.  In no circumstances can the Companion travel without the pass holder. Fraudulent use of the companion element will result in the entitlement being withdrawn. The companion entitlement on you pass is a local enhancement and is not generally valid for journeys outside North Yorkshire or the City of York, although there are some limited extensions into the Yorkshire and Humberside region.  Please ask for further details.
           
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Ryedale District Council, Ryedale House, Malton, North Yorkshire, YO17 7HH, Tel: (01653) 600666, Fax (01653) 696801, Email: enquiries@ryedale.gov.uk